Desktop Support Analyst/Second Line Support/2nd Line Support required to work onsite five days a week with a large global business based in Marlow. You will provide desktop support in the office as well as on the phone.
This role is paying a salary of £35,000 (please apply if you are looking for higher as I can get more for the right person) +10% bonus.
Key responsibilities:
* Install and configure operating systems and software
* Maintaining PCs to company standards
* Bug fixes
Required skills and experience:
* Previously provided 1st and 2nd line IT support
* Strong SCCM, Active Directory and Exchange
* Experience in hardware fixes
* Excellent telephone manner
* Experienced working in a customer service role