Mamma Dough is an independent sourdough pizza and craft beer restaurant. We love pizza, we love beer and we love people.
Are you passionate about great food, exceptional service, and creating unforgettable customer experiences? Do you thrive in a fast-paced, friendly environment where teamwork and leadership are valued? If so, we have the perfect opportunity for you!
About Us:
Were a bustling, casual pizza restaurant known for our delicious, handcrafted sourdough pizza and warm, welcoming atmosphere. Our focus is on delivering top-notch service to every guest while fostering a fun and energetic workplace for our team.
The Role:
As our Restaurant Manager, youll be the heart and soul of our operation. Youll oversee day-to-day activities, inspire your team to deliver outstanding service, and ensure every customer leaves with a smile. From managing staff to maintaining quality standards, youll play a key role in the success of our restaurant. We are currently recruiting for our Ladywell and Sydenham restaurants.
Key Responsibilities:
* Lead and motivate a diverse team to deliver exceptional service.
* Manage daily operations, including staff scheduling, inventory, and quality control.
* Cultivate a positive, customer-focused atmosphere that aligns with our brand values.
* Ensure adherence to health and safety regulations.
* Monitor financial performance, including sales, costs, and budgets.
* Handle customer feedback with professionalism and a problem-solving mindset.
* Train and develop team members to reach their full potential.
What Were Looking For:
* Proven experience as a restaurant manager in a similar casual dining environment.
* A passion for hospitality and creating memorable customer experiences.
* Strong leadership skills with the ability to motivate and manage a team.
* Excellent organisational and communication skills.
* A hands-on approach with the willingness to roll up your sleeves and lead by example.
* Familiarity with restaurant management profit & loss. You will be accountable for the site EBITDA.
What We Offer:
* Competitive salary and benefits.
* A supportive, fun, and dynamic work environment.
* Opportunities for professional growth and development.
* Discounts on our mouth-watering pizzas!
Job Type: Full-time
Pay: £35,000.00-£40,000.00 per year
Additional pay:
Bonus scheme
Benefits:
* Company pension
* Discounted or free food
* Employee discount
Experience:
* Restaurant management: 2 years (required)
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