Working hours: This role is available on a part-time, job-share or full-time basis.
Location: Homeworker but regular travel will be required.
Closing date for applications: 30th January 2025
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The opportunity:
Working within the Zurich Private Clients team, you will provide risk assessment and risk advice for High-Net-Worth customers.
You will work remotely, visiting HNW clients in the UK whilst working closely across the end-to-end Private Clients business including with Underwriters and Claims colleagues. You will also build working relationships with our broker partners who attend client surveys regularly.
Key responsibilities:
* Assess the quality of moderately complex risks as described in the appropriate standard(s) and related competency level and assess loss potentials in accordance with agreed definitions.
* Support external customers by identifying, assessing, and providing effective advice on risk management issues to reduce the risks that they face individually, and on an overall account basis.
* Provide appropriate risk improvement advice, conduct loss investigations (including both trend and root cause analysis), and implement risk improvement programs.
* Produce work that complies with Company standards, in terms of technical quality of policies and procedures.
* Anticipate, recognise and respond to the needs of customers by providing expert solutions and training to key customer(s), and contribute to Business Operation Profit through opportunity spotting and cross selling.
* Develop and maintain positive customer and business partner relationships and collaborate with both customers and business partners to develop appropriate service plans.
* Resolve technical issues, problems, and projects in reference to policies and procedures within a specific function or unit.
Your skills and experience:
* Relevant experience in the assessment of risk either in the commercial or HNW insurance arena.
* Client Focussed - your core deliverables rely on delivering service to external customers. Typically involves building relationships and promoting the company.
* Advanced knowledge of Risk assessment and Risk Improvement including current standards of security and fire protections.
Who we are:
At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.
With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.
Our Culture:
At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture.
We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.
So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.
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