To promote and develop the equality of opportunity in accordance with the Trusts Equal Opportunities Policy To protect the confidentiality of information relating to the Trust, Patient and Staff or other agencies To provide a high quality service to internal and external agencies and Participate / develop clinical governance within sphere of responsibility. Communicates when necessary patients test results and other inquiries to Consultants; Colleagues and Co-Workers as well as other Trust departments Explains the procedures to patients & Clients, Carers and their Families To deal with patients queries Communities and Community Representatives: The booking of interpreters. Please see job description/person specification for further details on the role