This key role within the Global Training Department focuses on the delivery and coordination of high-quality professional development courses across all Smiths divisions. These programmes include induction, safety, trainer skills, and other essential development courses, delivered both face-to-face and virtually to support the growth and competence of individuals within the organisation.
The individual will manage a team of highly qualified trainers and provide task management for a global network of part-time trainers. A core responsibility is ensuring the quality of training delivery aligns with the established Quality Assurance Framework, maintaining consistency and excellence across all programmes.
The role involves close collaboration with stakeholders to scope training requirements, tailor content to meet diverse needs, and ensure effective implementation across regions. Reporting to the Senior Manager for Global Delivery and Quality, the individual will contribute to the continuous improvement of training programmes and processes. They will also play a key role in equipping their team with the tools, support, and guidance needed to maintain high standards of delivery across all Smiths divisions.
Duties:
* Deliver professional development courses including, Trainer skills, Safety and induction programmes as required (65% of the time)
* Plan, design, and oversee the delivery of high-quality learning and development programmes, including induction, safety, SES, trainer skills, and professional development courses.
* Ensure training programmes meet organisational objectives and support employee development across all Smiths divisions.
* Coordinate face-to-face and virtual training delivery to ensure global accessibility.
* Accountable for managing L&D schedule working with training operations to effectively L&D courses.
* Manage a team of highly skilled trainers, providing leadership, support, and performance management.
* Task-manage a global network of part-time trainers, ensuring alignment with organisational goals and quality standards.
* Identify development opportunities for trainers and support their continuous professional growth.
* Conduct internal validation of training delivery to ensure alignment with the Quality Assurance Framework, maintaining consistency and high standards across all programmes.
* Regularly review training materials and delivery methods to ensure relevance, accuracy, and effectiveness.
* Conduct observations and evaluations of trainers to assess and enhance performance.
* Work closely with internal stakeholders across the business to scope training requirements and align programmes with organisational needs.
* Engage with global teams to tailor training content for specific regional or divisional requirements.
* Identify opportunities where possible to commercialise development courses to
* Maintain strong communication with key stakeholders to gather feedback and make improvements to training initiatives.
* Support the development and implementation of the Global Training Delivery Strategy.
* Contribute to the creation of new training programmes and the continuous improvement of existing ones.
* Ensure training solutions address skill gaps and future organisational needs.
* Monitor and report on the effectiveness of training programmes, providing insights and recommendations for improvement.
* Support the maintenance of accurate records of training activities and outcomes.
* Stay updated with industry trends, best practices, and emerging technologies in learning and development.
* Introduce innovative training methods and tools to enhance the learning experience.
* Promote a culture of continuous learning within the organisation.
Qualifications, Technical Knowledge, Skills, and Experience:
Education:
* Must hold a Degree in HR or a related business field. Or minimum 5 years of professional experience,
* Minimum Level 4 Qualification in Education and Training or equivalent
* Must hold or be willing to work towards a level 5 CIPD qualification
Knowledge/Skills:
* Able to respond in a timely way to global staff from different time zones.
* Effectively present information and respond to questions from groups of managers, clients, customers, and the public.
* Individuals must be proficient in MS Office applications.
* Ability to handle stressful situations and adapt to changing priorities.
Experience:
The role holder should be an experienced Trainer with significant experience of delivering a wide array of professional development courses it I preferred they also have experience managing or supervising a team.
General Competencies:
* The ability and motivation to persistently pursue and achieve effective results which drive the business forward.
* The ability to act as a role model to others, monitoring progress on objectives and behaviours and coaching others for success.
* The ability to make effective, timely decisions in a complex, global market by sourcing and analysing critical information.
* The understanding and recognition of the organisation's commercial environment and positioning themselves, their role, and their actions to support the organisation's commercial success.
* The ability to engage, challenge and work effectively with others.
* The ability to build an effective network of relationships both internally and externally, understanding their customers’ needs.
* Willing and able to identify and support change and continuous improvement in own and wider business environment.
Planning and Decision Making:
* When problem-solving, solutions are imaginative, thorough, practicable and consistent with SD objectives.
* Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors.
* Independently determines and develops an approach to solutions using their understanding of Training principles within a technical construct.
About Smiths
At Smiths we apply leading-edge technology to design, manufacture and deliver market-leading innovative solutions that meet our customers' evolving needs, and touch the lives of millions of people every day. We are a FTSE100, global business of around 15,000 colleagues, based in 50+ countries. Our solutions have a real impact on lives across the planet, enabling industry, improving healthcare, enhancing security, advancing connectivity and supporting new homes. Our products and services are often critical to our customers’ operations, while our proprietary technology and high service levels help create competitive advantage. We welcome colleagues with a curious mind, who are happy with responsibility, enjoy a challenge and are attracted by the idea of working at a business with a 170+ year history of innovation, and five global divisions, all experts in their field.
Diversity & Inclusion
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.