1. Technical Architecture & Solution Design:
o Define and design technical architecture for Salesforce Life Sciences Cloud using Vlocity (Industries).
o Leverage Vlocity capabilities, including OmniStudio (OmniScripts, FlexCards, Integration Procedures, DataRaptors, and Calculation Matrices), to build tailored solutions.
o Ensure compliance with best practices, scalability, and security standards.
2. Implementation Leadership:
o Lead the technical delivery team, overseeing the development, testing, and deployment of the solution.
o Troubleshoot complex technical issues and guide the team in addressing them effectively.
3. Business Analysis & Collaboration:
o Work closely with business stakeholders and functional teams to translate business requirements into technical specifications.
o Conduct workshops to demonstrate Vlocity features and gather feedback for alignment with life sciences industry needs.
4. Integration Management:
o Design and implement integrations with third-party systems, such as ERP, CRM, and regulatory systems, ensuring data integrity and compliance.
o Utilize APIs, middleware, and integration tools to achieve seamless interoperability.
5. Performance Optimisation:
o Optimise the platform for performance, ensuring responsiveness and reliability for high-volume transactions.
o Perform regular reviews of the implementation to identify and address potential bottlenecks.
6. Documentation & Standards:
o Create and maintain technical documentation, including architecture diagrams, data models, and integration flows.
o Establish and enforce coding standards, version control, and quality assurance processes.
Qualifications and Skills
* Technical Expertise:
o Proven experience with Salesforce Industries (Vlocity), especially OmniStudio.
o Strong knowledge of Salesforce Life Sciences Cloud or other industry-specific solutions.
o Experience with Salesforce platform tools like Apex, Lightning Web Components, SOQL, and REST/SOAP APIs.
* Industry Knowledge:
o Understanding of life sciences workflows, including clinical trials, patient engagement, and regulatory compliance.
o Familiarity with HIPAA, GDPR, or other relevant data protection regulations.
* Experience:
o 8+ years of Salesforce experience, with at least 3 years in a technical architect role.
o Hands-on experience leading large-scale Salesforce implementations.
* Soft Skills:
o Excellent communication and stakeholder management skills.
o Strong analytical and problem-solving abilities.
o Ability to mentor development teams and promote collaboration.
Preferred Qualifications
* Salesforce certifications such as Salesforce Industries Developer/Architect, Application Architect, or System Architect.
Desired Skills and Experience
Qualifications and Skills
Technical Expertise:
Proven experience with Salesforce Industries (Vlocity), especially OmniStudio.
Strong knowledge of Salesforce Life Sciences Cloud or other industry-specific solutions.
Experience with Salesforce platform tools like Apex, Lightning Web Components, SOQL, and REST/SOAP APIs.
Industry Knowledge:
Understanding of life sciences workflows, including clinical trials, patient engagement, and regulatory compliance.
Familiarity with HIPAA, GDPR, or other relevant data protection regulations.
Experience:
5+ years of Salesforce experience, with at least 3 years in a technical architect role.
Hands-on experience leading large-scale Salesforce implementations.
Soft Skills:
Excellent communication and stakeholder management skills.
Strong analytical and problem-solving abilities.
Ability to mentor development teams and promote collaboration.
Preferred Qualifications
Salesforce certifications such as Salesforce Industries Developer/Architect, Application Architect, or System Architect.