IT Support Engineer
Location: Carlisle
Job Type: Permanent
Salary: £25,000 – £30,000
Hours: Full Time, Monday – Friday
NXT are working with a well-established IT business in Carlisle as we recruit for a Remote IT Support Engineer to join their team. For over two decades this company has been providing specialist services to a variety of sectors within the North West of England and South West Scotland.
The skills and experience:
1. Technical background with a minimum of 2-year’s experience
2. Communication skills to explain issues to the customer
3. Eye for detail
4. Minimum of 2 year’ experience in helpdesk support
5. Troubleshooting complex IT issues
6. Organised and able to work in a fast-paced environment
7. Customer focused
Applicants will need the technical skills as well as a knowledge in the following areas:
8. Microsoft Windows Server/Desktop/Office knowledge
9. Active Directory
10. Office 365 and Exchange Administration
11. Networking (Switches/Firewalls/Routers/WIFI)
12. Hyper-V
13. SharePoint
14. MDM – Mobile Device Management
15. ITIL
16. Data Backup & Recovery Methods