As a Collections and Delivery Driver for DPD, you will serve as a crucial representative of our organisation, often being the primary point of contact for our customers. Your role is vital in maintaining our reputation for excellence and reliability in parcel delivery services.Key responsibilities include:1 Executing timely and accurate collections and deliveries, adhering strictly to scheduled routes and timeframes. 2 Providing exemplary customer service during all interactions, recognising that each encounter significantly impacts our company's reputation. 3 Assisting with the efficient loading of parcels at the depot, ensuring proper handling and organisation of items. 4 Managing a daily schedule of approximately 50-60 stops within the designated area. 5 Utilising provided equipment, such as the sack barrow/hand truck, to safely handle heavier items. 6 Maintaining a professional demeanour and appearance at all times, as you represent DPD to our clientele. 7 Adhering to all safety protocols and traffic regulations while operating the 7.5 tonne vehicle. 8 Accurately documenting all collections and deliveries, ensuring proper record-keeping. 9 Promptly reporting any issues or discrepancies to management. 10 Continuously striving to improve efficiency and service quality in your daily operations. This role demands a high level of responsibility, attention to detail, and commitment to excellence in service delivery. Qualifications: What we’re looking for:To be considered for the role you must have:A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation We are also looking for you to demonstrate that you: Recognise the value of providing great customer service Can work to deadlines, are flexible and always go above and beyond Are friendly, approachable, positive, resourceful and professional Are able to multi-task and problem solve Ability to lift, load and carry Additional Information: About our BenefitsWe recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few… Holiday trading Enhanced maternity and paternity package Free life assurance of 4 x salary on joining the pension scheme Health Kiosks visiting every location Vitality at Work Free On Site Parking Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping Milestone Days off to celebrate with your family and friends For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities. If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you Apply todayREF7916P