Summary
We're on an exciting journey here at M&S. As a truly international omnichannel retailer, we inspire customers around the world with our mix of innovative food and fashion ranges. Tax plays an important part in this and following the UK's exit from the EU, customs processes are more complex across a wider part of the business.
Managing our liabilities to the tax authorities and ensuring we are compliant is about much more than just getting returns in on time. It's about engaging with people from across the business, helping them to understand the importance of good process and data, so that they can appreciate the real impact of getting these things right.
All the details
You will become part of the M&S Customs Team and assist with the delivery of periodic reviews and help provide a support service to the Food, Clothing and Home and International businesses.
Getting things right in the area of customs is very dependent on logistics and warehouse process operating correctly and ensuring data integrity across all systems used in the import process.
What's in it for you
Being a part of M&S is exactly that - playing your part to bring the magic of M&S to our customers every day. We're an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, and service to every customer, whenever, wherever and however they want to shop with us.
Here are some of the benefits we offer that make working for M&S just that little bit more special:
* 20% colleague discount across all M&S products and many of our third-party brands for you and a member of your household.
* Competitive holiday entitlement with the potential to buy extra holiday days!
* A generous Defined Contribution Pension Scheme and Life Assurance.
* A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
* Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
* Industry-leading parental, adoption and neonatal policies, providing support and flexibility for your family.
* Access to a fantastic range of wellbeing support for all colleagues including access to our 24/7 Virtual GP and PAM Assist to support you and your family.
* A charity volunteer day to support a charity or cause you're passionate about through a dedicated day away from work.
* Full study support for CIMA/ACCA/ACA.
What you'll do
Your key accountabilities will include:
* Supporting with the collation and analysis of data for the monthly updates, audit and reporting process to ensure M&S's imports follow HMRC rules.
* Supporting the team to ensure the timely resolution of any queries around import/export procedures and activities from our 3rd parties including brokers and hauliers.
* Support other Customs team members with the day-to-day queries to ensure compliance with the relevant rules for both imports and exports.
* Reporting any compliance breaches and procedural errors to the wider Customs team and work to close any control gaps.
* Support other Customs Team members in delivery of new initiatives on customs duty as necessary.
Who you are
Your skills and experience will include:
* The ability to follow defined processes and document the reasoning behind decisions made.
* Strong data analysis skills with an ability to work with large datasets and identify key insights and strong use of Excel.
* Ability to challenge established processes when necessary.
* A good understanding of how controls work and the ability to identify control gaps and suggest process improvements.
* Able to manage a varied workload and work independently and as part of a team including both internal and external business partners.
Everyone's welcome
We are ambitious about the future of retail. We're disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We're transforming how we work together and offering our most exciting opportunities yet. Marks & Spencer strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.
We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.
If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don't hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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