We're looking for a Senior Sales Assistant to join our fantastic Belfast for 24 to 35 hours per week.
THE GIG
Reporting to the Store Manager, we are looking for a freethinking, passionate individual who will provide a one of a kind, outstanding customer experience and assist with day-to-day operations of the store in the absence of the Store Manager & Assistant Store Manager.
THE STUFF THAT SETS YOU APART
* Achieving your own sales targets and motivating the team to reach theirs
* Provide excellent customer service at all times
* Follow all store operating procedures e.g. delivery, clock in/out, stock takes, replenishment etc.
* Follow all H&S procedures to maintain a healthy, safe and tidy work environment
* Handle till transactions in line with operating procedures
* Handle more complex enquiries from customers
* Assist management team in coaching and mentoring more junior members of the team
* Act as key holder and assume responsibility for store for short periods in the absence of the manager
* Any other reasonable task as instructed by the store management team
OUR FUNDAMENTAL QUALITIES
It’s never just a job at Dr. Martens. It’s a way of life.
We live and breathe our Fundamentals: INTEGRITY. PROFESSIONAL. PASSIONATE. TEAM PLAYERS.
To be our Senior Sales Assistant, you will possess these qualities:
* Similar experience in a key holder or supervisory role with elevated Sales Assistant responsibility
* Working with a fashion/lifestyle brand would be a bonus!
* Strong understanding of customer service and how this can be driven in a team
* Strong communication skills with the ability to inspire
* Commercial mindset - Experience with revenue-driving targets and the ability to support team members reaching them
* Experience of leading a team to drive sales
* Professional, but also authentic and fearless!
WHAT’S IN IT FOR YOU?
* Welcome pair of Docs
* 65% off all footwear & 50% off all accessories
* Opportunities for growth
* Bonus incentives
* 2 paid volunteer days per year
* Pension contribution
* Complimentary access to virtual GP via the RetailTrust
* Access to our Employee Assistance Programme & Mental Health First Aiders
Interested? Apply now!
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