Careline Administrator
Location: Bristol or Tewkesbury
Status: Part-time - 0.6 (3 days per week)
Salary: Annual FTE salary of £24,000. Actual salary for 0.6 is £14,400
Working within our dedicated Careline team, you would be responsible for delivering high quality administration including customer focused support and working closely with the case managers and team leaders, whilst striving to deliver a streamlined service. Our Corporate Health division offer health and wellbeing services to w ide range of customers, focusing on helping people live healthier, happier lives.
Key Responsibilities
* Process incoming communications (post, fax, email), scanning, if appropriate, and direct to the relevant person.
* Manage referrals to the network.
* Provide relevant administration to support with case administration.
* Investigate any invoice or network queries.
* Manage reimbursements in accordance with relevant scheme rules and benefits.
* Chase clinical information in a timely manner demonstrating professionalism whilst being assertive.
* Complete any additional tasks requested by management.
* Demonstrate a professional and respectful approach during all interactions.
* Monitor dashboards and assist team leader in allocation of workloads and tasks.
Benefits
1. 25 days annual leave
2. Your birthday off
3. 6% company pension contribu...