Business Unit: COO, Fraud Analytics
Salary range: £32,000- £40,000 per annum per annum DOE + red-hot benefits
Location: UK Hybrid with occasional travel to a hub
Get out of your comfort zone. Live a life more Virgin.
Our Team
You’ll be joining the Plastics Fraud Analytics team, who are responsible for the plastics fraud strategies across all products. What this means in layman’s terms is monitoring, identifying and preventing fraudulent transactional activity across our Debit and Credit portfolios by utilising fraud tools to implement strategies and engaging with stakeholders to identify best practices.
What you’ll be doing
* Optimisation and monitoring performance of fraud detection and prevention systems and associated models.
* Configuring fraud systems to manage fraud risk within appetite and budget.
* Part of an innovative fraud analytics team that tune fraud defences to prevent fraud, while balancing operational impact and genuine customer interventions.
* Completing analytics as directed to support the setting and on-going reporting and management of the Fraud loss budget.
* Producing accurate and relevant fraud MI required by governance committees and stakeholders.
* Providing daily, weekly, monthly & quarterly fraud loss monitoring and reporting.
* Providing analysis to support maintenance, development and investment in fraud defence systems.
* Collaborating and building relationships with various stakeholders.
We need you to have
* Practical experience of using SAS / SQL or equivalent analytical tools to develop data driven solutions.
* Proven ability to manage workload in a fast-paced environment with potentially multiple conflicting needs.
* Strong communication skills to positively challenge and influence.
* Proven experience in problem solving
* Practical experience producing and creating accurate MI
It’s a bonus if you have but not essential
* Track record of completing analytics and tuning fraud defence systems to manage fraud loss within budget and appetite.
* Knowledge and use of industry standard fraud systems and data sources (Falcon, CA Arcot, Biocatch, TS2).
* Knowledge of fraud risks, threats, and landscape.
Red Hot Rewards
* Generous holidays - 38.5 days annual leave (including bank holidays and prorated if part-time) plus the option to buy more.
* Up to five extra paid well-being days per year.
* 20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.
* Market-leading pension.
* Free private medical cover, income protection and life assurance.
* Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.
And there's no waiting around, you'll enjoy these benefits from day one.
Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.
We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you.
Say hello to Virgin Money
We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank. As a full-service digital bank with a heritage stretching back over 180 years, we’re a workforce to be reckoned with, and we're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer-obsessed and work tirelessly to deliver on our purpose, ‘Making You Happier About Money.’ This means we're able to do banking differently, and by innovating and working together we can make a real difference by creating memorable moments and red-hot experiences for our millions of customers. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work.
Be yourself at Virgin Money
Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.
As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team careers@virginmoney.com
It’s important to note that there may be occasions where it’s not possible to interview all candidates declaring a disability who meet the essential criteria for the job. In certain recruitment situations such as receiving a high-volume of applications, we may need to limit the overall numbers of interviews offered to both disabled and non-disabled applicants.
Now the legal bit
Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK.
If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.