A leading independent boarding and day school for girls aged 3 - 18 with a co-ed preschool in Winchester, Hampshire, catering for just over 900 students and teachers daily. Our core feeding offer includes breakfast, mid-morning snack, lunch, dinner, match teas, hospitality, and external lettings throughout the year. This is a 7 days a week operation, so shift patterns would usually be 5 over 7 days. This location offers a mix of term-time roles along with full 52 weeks contracts and benefits from free parking on site.
We currently have a fantastic opportunity for a Food Stores and Delivery Service Assistant to join our established & friendly team at our prestigious locations in Winchester.
Role Requirements (Tasks & Responsibilities):
* Effectively manage all stores and ensure timely delivery of food and general supplies to various departments in line with customer orders.
* Receive all deliveries from suppliers and check that goods are in good condition, with strict control on food, health, and safety critical control points.
* Manage FIFO/stock rotation in line with food safety standards.
* Liaise with suppliers about deliveries and discrepancies in stock.
* Maintain detailed records of shortages and spares of items.
* Keep detailed records of delivery and storage temperatures of foodstuffs and refrigerated equipment to maintain the temperature chain.
* Update inventory management systems regularly with stock counts.
* Organize and deliver goods from the store to the required department, picking all goods according to customer orders and delivering using a food-safe electric vehicle.
* Assist the kitchen brigade in preparing sandwiches for Grab & Go, following hygiene and safety practices.
* Assist with preparing, setting up, serving, clearing, cleaning, and storing food, beverages, or equipment for special functions.
* Restock and replenish stocks and consumables as required, pre-empt customer needs, and achieve optimum customer service delivery.
* Keep the kitchen informed of any food and non-consumable products running out to pre-empt any delays in customer waiting.
* Maintain cleanliness of all stores and keep workspaces tidy at all times.
* Operate cleaning/dishwashing equipment and properly clean and store equipment, service, preparation, and storage areas.
* Complete all necessary cleaning/hygiene duties.
* Serve customers, visitors, and guests in line with company and client service standards.
* Empty, remove, and store rubbish/recycle rubbish in the correct place.
* Prepare laundry for collection and put away clean laundry when required.
General Responsibilities:
* Attend all staff meetings as required.
* Adhere to all policies and procedural requirements of both legislation and the company to promote a professional and flexible approach.
* Wear the correct uniform neatly and cleanly at all times.
* Carry out necessary checks in the service and associated areas for food temperatures.
* Carry out all reasonable requests from management.
* Provide cover for other staff during periods of absence as required.
* Be conscientious regarding Health & Safety and report any hazards to the manager.
Person Specification (Skills, Competencies & Abilities):
* Team working abilities, listening skills, ability to work on own initiative, impeccable personal presentation, hygiene, and behavior towards others. Food hygiene certificate preferred.
* Ability to be adaptable and flexible as necessary. Reliable, honest, and able to demonstrate an open and attentive approach to customer service.
* Willingness to learn new skills and take responsibility.
* Ability to manage moderately heavy lifting, carrying, and pushing.
Knowledge / Competencies:
* Demonstrate a good understanding and use of verbal English.
* Demonstrate a good standard of written English and reading skills.
* Similar experience in a customer and/or food preparation environment is preferred.
Benefits:
* Wider wallet scheme (discounts at major retailers, restaurants, gyms, etc).
* Free meals on duty.
* Volunteers leave – up to one day per year.
* Enhanced maternity, paternity, and adoptive leave.
* Cycle to work scheme.
* Recommend a friend bonus.
* Unrivalled individual training and development.
* Well-established apprenticeship programme.
* Team & company social events.
* Employee assistance programme.
* Workplace pension.
* Excellent career progression within a leading independent contract caterer.
About Us:
Thomas Franks is a founder-led, fresh food catering business focused on excellence and service delivered with individuality, passion, and style. We are unique in every approach, and our clients and our people are paramount to our daily success.
Disclaimer:
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role. An enhanced DBS, identity, and reference checks (covering the last five years) will form part of the selection process. As an organisation using the Disclosure Barring Service (DBS) Disclosure service to assess applicants' suitability for positions of trust, Thomas Franks Ltd complies fully with the DBS Code of Practice and undertakes to treat all applicants for positions fairly. We are committed to safeguarding the welfare of children and undertake not to discriminate unfairly against any subject of a Disclosure based on conviction or other information revealed. However, for any post in a school, please be aware that any application is exempt from the Rehabilitation of Offenders Act 1974, and as such, any criminal conviction, caution, or bind-over must be declared.
Diversity and Inclusion at Thomas Franks:
We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion. We invite applications from groups who are currently under-represented because we believe greater diversity leads to exceptional results and provides a better working life.
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