Right to work: Please note that it will not be possible for the University to issue a Certificate of Sponsorship to the successful candidate for this position. Therefore, the appointable candidate will need to be eligible to work in the UK or have leave to remain in the UK and associated right to work for the duration of their employment with the University, in accordance with the Immigration, Asylum and Nationality Act 2006.
Full-Time Permanent
Applications are invited for the post of Applicant Services Advisor in the Admissions and Applicant Services Department.
Joining the Admissions and Applicant Services team at an exciting phase of investment and expansion, this appointment will be work as part of a team to assist in the smooth and efficient running of the University’s professional admissions operation, principally by taking responsibility for the decision making and processing of applications. In addition, the team provides support and guidance to applicants throughout the applicant lifecycle, responding in a timely manner to admissions-related enquiries via email and telephone.
You will have a high level of attention to detail, be able to work under pressure and the ability to work in a team to deliver exceptional service for applicants. The ideal candidate will be able to deal with complex queries from a wide range of enquirers and whilst always looking to improve process and support applicants. A good understanding of UK qualifications or admissions processes is desirable.
In return we offer a highly competitive rewards and benefits package including:
Generous annual leave entitlement
Training and Development opportunities
Pension Scheme with generous employer contribution
Various schemes including Cycle to Work, Season Ticket Loans and help with the cost of Eyesight testing.
Free parking
The post is based in Egham, Surrey where the University is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.
For queries on the application process the Human Resources Department can be contacted by email at: recruitment@rhul.ac.uk
Please quote the reference: 0125-009
Closing Date: 23:59, 2 February 2025
Interview Date: To be confirmed.
The university has adopted hybrid working for some roles therefore some remote working may be possible for this role.
Royal Holloway is committed to equality, diversity and inclusion (EDI), and encourages applications from all people regardless of age, disability, gender, marital status, parental status, race, religion or belief, sexual orientation, or trans status or history. More information on our structures and initiatives around EDI, including information on staff diversity networks, can be found on our Equality and Diversity Intranet page.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .