Spa Facilities Assistant
Location: Hoar Cross Hall, Staffordshire, DE13 8QS
Salary: £12.21 per hour.
About Us
At Barons Eden, we are a collection of award-winning spa and hotel destinations committed to delivering exceptional experiences. Our mission is to treat every guest as a friend of the family, creating positive and memorable moments during their stay. We value individuality, flair, and operational excellence, fostering a close-knit team that champions passion and positivity.
About the Role
Are you passionate about creating unforgettable guest experiences in a luxurious, tranquil setting?
Hoar Cross Hall Spa Resort is looking for a friendly, proactive, and detail-oriented Spa Facilities Assistant to join our team! This is your chance to work in one of the UK’s most iconic spa destinations, where elegance meets excellence, and every day brings a new opportunity to make someone’s stay extraordinary.
What We Offer
* Work in a stunning, historic estate committed to excellence in hospitality.
* Competitive salary.
* Complimentary access to our leisure and spa facilities.
* Celebrate your work anniversaries with a Complimentary Spa Day at Hoar Cross Hall or Eden Hall.
* Free lunch provided at our properties.
* Access to an Employee Benefits Program.
* Free parking on-site.
* Discounts on overnight stays and spa days for you and your guests.
* 30% discount on food, drink and retail across our venues.
* Comprehensive induction and training program.
* Pension scheme.
What You’ll Do:
As a Spa Facilities Assistant, you’ll be at the heart of our operations — ensuring our facilities are spotless, safe, and serene while delivering outstanding guest service. Your responsibilities will include:
* Welcoming and assisting guests throughout their spa journey
* Maintaining spa cleanliness, hygiene, and safety standards
* Supporting the team with poolside, laundry, and room spa services
* Carrying out daily checks and pool water testing
* Assisting with activities such as archery, sauna rituals, or axe throwing (if trained!)
* Upselling spa treatments and promoting special offers
* Being an ambassador of our calm, professional, and luxury environment
What We’re Looking For:
We’re looking for someone who:
* Loves providing top-tier customer service
* Ideally somewhat who is active and has lifeguarding/ pool experience
* Takes pride in attention to detail and high standards
* Is happy working flexible shifts (including weekends & holidays)
* Is a great team player with excellent communication skills
* Ideally has experience in hospitality, leisure, or spa environments (but training is provided!)
Additional Information:
* Full-time role: 37.5 hours per week.
* Location: Based at Hoar Cross Hall (DE13 8QS)
People say you can’t choose your family, well we choose you to be part of ours.