Community Health Care Support Worker – SDUC
An exciting opportunity has arisen for a Band 3 Health Care Support Worker to join our nurse-led team serving Cardigan community and its surrounding areas. At present, the service operates 24/7 with a range of shifts from days 07:30 to 20:00 and nights 19:30-20:30, including Bank Holidays. Hours of work may vary according to future demands.
Ceredigion Same Day Urgent Care and Outreach Service provides care and treatment to patients presenting with a wide range of minor injury and illness. It is an exciting time to join our team which is situated in the integrated care centre in Cardigan which opened at the end of 2019. We are constantly exploring new ways of working and seek a forward-thinking individual who can play a key part in taking this much-needed service forward.
You will demonstrate a calm and confident approach to your work, demonstrating excellent communication skills and the ability to manage and prioritise workloads effectively. Team working and the ability to be flexible is important to ensure that service provision can be delivered efficiently and effectively.
Main duties of the job
The successful applicant will be key in the smooth running of the department, supporting the staff with health support worker and administration duties. Previous exposure to the healthcare environment is essential as the role incorporates a variety of healthcare duties including obtaining patient observations, performing ECGs, venepuncture, cannulation, etc., and supporting the trained staff with initial assessments and providing treatments of care under supervision.
The role also involves a variety of administration duties including covering the reception desk, booking patients onto the various IT systems, and supporting the general administration duties for the team.
Part of the role is also working alongside the community outreach team, providing care and support for patients within their own homes during the day and night.
The service is constantly developing, in line with changes in local and national healthcare provision, and we are looking for a forward-thinking, competent, and caring person who has the ability to work well under pressure.
The successful candidate will be committed to service improvements with an acceptance of change, and desire to work in a positive environment that embraces the challenges urgent care faces as the service moves forward.
About us
Hywel Dda University Health Board is the planner and provider of NHS healthcare services for people in Carmarthenshire, Ceredigion, Pembrokeshire, and its bordering counties. Our 12,000 members of staff provide primary, community, in-hospital, mental health, and learning disabilities services to almost 400,000 people across a quarter of the landmass of Wales. We do this in partnership with our three local authorities and public, private, and third sector colleagues, including our volunteers.
Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Interviews will be held on 21/03/25.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Person Specification
Qualifications and Knowledge
* NVQ Level 3 in Health and Social Care or working towards with equivalent level of experience.
* Good literacy and numerical skills.
Experience
* Experience of working in a Health or Social care environment.
* Experience of speciality.
* Welsh Speaker (Level 1).
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,433 to £26,060 a year per annum (pro rata if part-time).
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