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Just 15 minutes out of Christchurch, on the banks of Lake Kaikainui and with the spectacular Southern Alps as a backdrop, lies this resort-style hotel. Having its own championship golf course, trout-filled streams for fly fishing, and superb food and beverage outlet specializing in Canterbury produce makes Peppers Clearwater Resort a popular conference venue and a fun place to work.
Do you go the extra mile to create memorable guest experiences? Join our motivated and vibrant Front Office Team as a Guest Service Agent and build your career with Accor.
As our next Guest Service Agent, you will:
• Deliver service excellence, from check-in to check-out and everywhere in between.
• Often be the first point of contact for guests and visitors.
• Be responsible for completing a wide variety of front office tasks, which will ensure that every day is different, from selling the hotel's facilities to taking reservations and maintaining guest accounts.
• Provide guests and visitors with local information from your vast array of knowledge regarding the neighborhood attractions and amenities.
What we are looking for:
• The ability to work under pressure, multitask, and think on your feet to quickly resolve issues is required.
• Strong communication skills and pride in personal presentation.
• A passionate person who is able to make both their colleagues and guests smile.
• Someone with apparent energy and a positive attitude that they will bring with them to every single shift.
• A genuine customer service focus and a strong dedication to always making our guests smile during their stay.
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