Employer Norfolk and Suffolk NHS Foundation Trust
Employer type NHS
Site Dragonfly Unit - Carlton Court Hospital
Town Lowestoft
Salary £24,071 - £25,674 gross per annum (pro rata)
Salary period Yearly
Closing 26/12/2024 23:59
Interview date 03/01/2025
Band 3 Clinical Support Worker
Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people's and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require.
Job overview
This is an exciting opportunity for Clinical Support Workers to join the Dragonfly Unit in supporting young people through their mental health journey. We are looking for Band 3 Clinical Support Workers that are passionate about recovery led care with a focus on promoting least restrictive practice.
The 12-bedded Dragonfly Unit is based in Carlton Colville, Lowestoft and is for age 13-17 year old young people requiring admission whilst receiving inpatient mental health treatment.
The successful candidates will need to be enthusiastic, motivated and looking forward to a new challenge providing the best care to our service users. We are looking for someone who displays compassion, empathy and is sensitive in your approach to people who may be distressed or have a challenging manner.
Main duties of the job
As a Clinical Support Worker, you will be a vital member of the team who will be enthusiastic, resilient, sensitive, and passionate about providing the best care to our service users.
Your duties will include:
* Having a good understanding of mental health diagnoses and presentation including appropriate boundaries
* Undertaking therapeutic observations of all service users
* Supporting service users on a 1:1 basis who may require varying levels of support
* Undertaking physical management of violence and aggression training to manage challenging situations
* Take service users on leave from the unit
* Work closely and in collaboration with families and carers
Person specification
Qualifications
* Care Certificate – must be achieved within first 12 weeks of employment
* NVQ L2/3 H&SC or Diploma L2/3 in H&SC or apprenticeship L2/3 in H&SC or to commence the framework within the first 4 months of employment
* VRQ L3 in mental health
Experience
* Previous experience within the care sector
* Mental health experience
Skills
* Ability to work without direct supervision, liaising appropriately with other practitioners in the team
* Good interpersonal and communication skills
* Good verbal and written skills
* Good observation and reporting skills
* Able to use own initiative whilst liaising with other team members
* Good level of self-awareness and interest in self development
* Able to motivate others
* Respectful of service users individual needs and requirements within their own environment
Knowledge
* Awareness of professional boundaries in relation to client care
* Understanding of issues surrounding confidentiality
Other
* Flexibility and adaptability
* Fitness to undergo personal safety training
* Enthusiastic and well motivated
* Awareness and understanding of equality and diversity issues
* Able to travel independently
EQUAL OPPORTUNITIES
Apart from its legal duties in relation to equality and diversity, the Trust recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, religion or belief.
As a part of the Disability Confident Employer Guaranteed Interview Scheme we interview all disabled applicants who meet the essential criteria for the job vacancy (outlined in the Person Specification).
DISCLOSURE AND BARRING SERVICE CHECK (formerly CRB)
FOR POSTS WITH DIRECT SERVICE USER CONTACT - Please be advised that due to recent changes in the DBS Service, organisations no longer receive copies of DBS Disclosures – these are sent directly to candidates only. Therefore, it will be your responsibility, if successful, to ensure that this is taken to the appointing officer as soon as you receive it.
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