Description Join the Operations Control Management team and have visibility across all lines of business within Fund Services, where we provide valuable input into improving the control environment across global teams. As a Control Manager - Senior Associate in Operations Control Management team you will be responsible for ensuring that partners, stakeholders and teams within Operations, understand the direction of risk and control management. You will take ownership, and be responsible for design, enhancement and execution of the controls. You will also participate in the appropriate programs and delivery on the global work-streams. Job responsibilities Monitors operations risks metrics reporting and trigger-based escalation processes Participates in raising, executing and closing of control action plans on time Monitors adjacent operations for events and themes and proactively evaluate relevant control design and performance Identifies and documents potential risks that may affect teams objectives and operations Evaluates the likelihood and impact of each identified risk Executes targeted root cause analysis to isolate themes and trends Implements lessons learned with all relevant operations Targets and executes proactive process-control deep dives based on data analysis, themes and trends, emerging risk and cycle Coordinates interactions with Internal Auditors, External Auditors, Compliance & Risk Teams, and External Regulators through exam process Isolates themes and trends and implements lessons learned in relevant operations Monitors and tracks the implementation of audit recommendations to ensure corrective actions are taken Required qualifications, capabilities, and skills Thorough knowledge of the Security Services business, and/or related Controls/Risk skill sets or Industry knowledge that is transferrable and/or beneficial to this role Experience with dealing with Internal and External Audits/Auditors, Compliance & Risk Teams and External Regulators Experience with Risk Assessments, identifying and evaluation risks associated with processes and internal controls Experience with dealing with audit plans, objectives, resources and timeline of an audit process Strong organizational & planning skills Influencing & strong communication skills with the ability to work with others at all levels Distinct ability to establish and maintain strong working relationships with partner businesses and peer groups Ability to deal with issues on a global, cross business levels