Job Overview:
We are seeking a detail-oriented and proactive Programming & Logistics Coordinator to join our dynamic team. The successful candidate will play a crucial role in managing and coordinating logistics operations, ensuring an efficient and high-quality operation and customer experience. This position requires strong attention to detail and effective communication abilities.
Summary of the Role:
To support the operational running of NSX, delivering an outstanding experience for our customers. Responsibilities include reviewing programmes to ensure NSX high standards and ensuring delivery compliance in accordance with company policy. Additionally, leading on record keeping and maintenance of equipment is essential, as NSX programmes are often complex and require continuous dialogue with all stakeholders.
Responsibilities:
* To embody the NSX culture of excellence, strive for continuous improvement and always deliver outstanding customer service.
* To lead stock checks, maintenance and sourcing of all equipment and materials necessary for programme delivery.
* To provide timely updates on projects to the Operations Director and wider Management Team, raising any issues or ‘red flags’ at the earliest opportunity.
* To be a key point of contact for clients once a booking has been made, including UK and international groups.
* To liaise with the Operations Director to plan and lead on the delivery of in-house staff training.
* To organize externally delivered training in accordance with company policy.
* To support the delivery of programmes where necessary.
* To lead on risk assessments necessary for compliance according to NSX policy.
* To be a lead point of contact with partner schools, ensuring they are fit for purpose for relevant NSX programmes.
* To liaise with clients in preparation for their stay, ensuring all necessary information is received and shared with relevant stakeholders.
* To support the booking of excursion entrances and programme extras for each client where applicable.
* To ensure the safety of participants by working with the Operations Director to monitor implementation of safety procedures.
* To follow all statements in the NSX Health & Safety policy.
* To protect and conserve all properties belonging to NSX.
Our Successful Candidate Will Be:
* Self-motivated and proactive with excellent attention to detail.
* An excellent communicator.
* Committed to self-development with a growth mindset.
* Effective in operating as part of a team.
* An excellent record keeper and comfortable working on various IT cloud platforms.
* Effective at solving problems.
If you wish to find out more or discuss the role, please send us a message and a member of our team will be in touch!
If you are passionate about organisation, preparation, creating an excellent customer experience and eager to contribute to a thriving organisation, we encourage you to apply for this exciting opportunity as our Programming & Logistics Coordinator.
Job Types: Full-time, Permanent
Pay: £25,000.00-£28,000.00 per year
Additional Pay:
* Bonus scheme
Benefits:
* Casual dress
* Company pension
* Free parking
* On-site parking
* Sick pay
* Work from home
Schedule:
* Monday to Friday
* Weekend availability
Application Question(s):
* Please tell us why you are applying for this role.
Work Location: Hybrid remote in Stowmarket IP14 3DZ
Application Deadline: 07/02/2025
Reference ID: Programming & Logistics Coordinator
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