We're looking for a driven individual to work as an Assistant Product Manager within the Personal Loans Team, reporting to the Lead Product Manager. A fantastic opportunity has arisen for someone who wants to build a career in Product Management. It's an exciting time to join the team as growing our Personal Loans business is at the heart of our strategy in delivering fairer, more rewarding products and propositions which help our members to thrive in their day-to-day life. At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected. For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London, or Northampton office. If your application is successful, your hiring manager will provide further details on how this works. You can also find out more about our approach to hybrid working here. If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can. What you'll be doing As an Assistant Product Manager within our team you'll: Ensure our end-to-end processes are performing as expected, recommending, and implementing improvements where required. Supporting development and management of our Personal Loan proposition, assisting in the development of proposals from concept right through to delivery. Work with key stakeholders across the Society - helping to influence stakeholders to move ideas forward to achieve member and strategic goals. Develop quality written proposals that facilitate formal decision making and broaden the understanding of key issues. Monitor product performance and utilise insight including emerging industry trends, market, and member research to deliver key commercial objectives. Work closely with teams including Communications, Digital, Operations, Retail and Risk to investigate incidents, issues and complaints and put it right when things go wrong. About you Playing such an important role within the team means you'll have: An understanding of products, processes, financial regulations and systems. Product management experience would be beneficial Excellent communication skills, both verbally and in writing, and be able to clearly present information to people in the wider team, as well as across the Society An analytical mindset and a very strong attention to detail Great stakeholder management and collaboration skills - building strong relationships with colleagues A curious and inquisitive mind - spending time analysing processes and data, spotting opportunities to make improvements that protect our customers and the Society Strong resilience, adaptable to change and able to work at a fast pace Our Customer First behaviours are all about putting customers and members at the heart of how we work together. You can strengthen your application by showing the behaviours that resonate with you, and how you might have already demonstrated these. Say it straight - This is about being honest and direct with good intent and saying what needs to be said in the room. It's also about being clear, precise, and using language that we and, importantly, our customers and members can understand. Push for better - This is about aiming high and constantly looking for better in how we work together and serve our customers and members. Get it done - This is about prioritising what will have the greatest impact, being decisive and taking accountability for delivering on the end-to-end outcome. We know applying for jobs can sometimes feel like you're sending an application into a black hole. We review each application individually. So, it's a good idea to call out your most relevant experience on your application to give yourself the best chance. The extras you'll get There are all sorts of employee benefits available at Nationwide, including: A personal pension - if you put in 7% of your salary, we'll top up by a further 16% Up to 2 days of paid volunteering a year Life assurance worth 8x your salary A great selection of additional benefits through our salary sacrifice scheme Wellhub - Access to a range of free and paid options for health and wellness. Access to an annual performance related bonus Access to training to help you develop and progress your career 25 days holiday, pro rata What makes us different Nationwide is the world's largest building society. With over 15 million customers, we have a relationship with almost a quarter of the UK's population. We've got the scale to compete with the big banks, but we're not a bank. As a building society, we're owned by our members - that's our customers who have their current account, mortgage or savings with us. It means we can do things differently to deliver our Purpose - Banking - but fairer, more rewarding, and for the good of society. When you work at Nationwide, you can experience that difference for yourself. You'll be part of a high-performing, purpose-driven organisation that offers rewarding career experiences and a highly competitive range of benefits to match. You'll also be joining us at an important time as we seek to reach more and more people in the UK. We want everyone in the UK to know that they don't have to bank with a bank. They can choose a modern mutual instead. What to do next If this role is for you, please click the 'Apply Now' button. You'll need to attach your up-to-date CV and answer a few quick questions for us. We respond to everyone, so we will be in contact shortly after the closing date to let you know the outcome of your application. LI-Post