Hire Controller
Location: Stourbridge
Employment Type: Full-time, Temp-perm
Hours: 8am-5pm (Mon-Fri)
Salary: £11.44 per hour
We are currently recruiting for a Hire Controller to join one of our well-established clients in the Stourbridge area. The successful candidate will possess strong communication skills, both written and verbal, along with attention to detail and organizational skills.
Responsibilities:
1. Provide a high level of customer service to both new and existing customers.
2. Handle all customer inquiries (face to face, phone, and email).
3. Follow up on any quotation inquiries.
4. Maintain the CRM system and ensure that the data is accurate and up to date.
5. Ensure all paperwork and certifications are compliant and up to date.
6. Ensure all hire numbers are correct and ready for collection.
7. Ensure stock is maintained and accurate.
8. Communicate any losses and damages to the customer in a timely manner.
9. Perform any other duties as required.
The successful candidate will have:
1. Strong communication and interpersonal skills.
2. Ability to work in a fast-paced environment.
3. Basic computer skills and proficiency in office software.
4. Attention to detail and strong organizational skills.
5. Willingness to learn and adapt to new tasks.
6. Excellent time management skills.
7. Experience in a customer service-based role.
8. Confidence in using systems such as Microsoft Office.
9. Ability to work effectively both independently and as part of a wider team.
If this sounds like something you'd be interested in, apply today. #J-18808-Ljbffr