Role: Technical Delivery Outcomes Manager – REMOTE WORKING
Job Ref: QAD 2491/1812
Pay Rate: Competitive Market Rate
Hours per week: 37 hours per week
Contract Length: Anticipated 8 - 9 months
Location: Croydon – remote, with occasional office visits (likely once per month) for catch-ups and conferences.
We are seeking candidates with working knowledge of the Law Enforcement data programme and/or associated programmes. You will have experience at a senior level across the organisation, establishing stakeholder networks and actively engaging external stakeholders to achieve a successful rollout. You will also be responsible for creating and maintaining risk treatment plans and establishing collaborative mitigations with partner programmes.
The role requires experience in technology delivery and technical practices to help translate complex technical concepts into clear, understandable information for non-technical stakeholders.
Key accountabilities:
* Single points of contact must be identified and engaged to complete discovery of their technical landscape and risk treatment plans drafted where issues are identified.
* Engagements delivered and managed to time and quality with outcomes achieved, such as moving from Phase 1 to Phase 2 on the programme’s lifecycle.
* Discovery information of the technology landscape captured in a central tracker.
* Communications managed and adapted as required to a high quality.
* Deliver against and update the evolving deployment plan.
* Trackers and MI updated accurately.
* Risks identified and escalated.
* Discovery and technical issues captured, then tracked and managed jointly with technical teams as required.
Key requirements:
* Recent experience and understanding of Policing and Law Enforcement stakeholders and landscape.
* Ability to balance multiple priorities and coordinate across delivery teams to ensure outcomes.
* Working at senior level across the organisation, establishing stakeholder networks and actively engaging external stakeholders to achieve successful rollout.
* Creating and maintaining risk treatment plans, establishing collaborative mitigations with partner programmes and proactively considering solutions to unblock risks and delays to deployment.
* Feed into the deployment delivery plan that highlights forecasts/estimates and confidence levels, whilst taking into account other individual delivery plans.
* Use experience of technology delivery and technical practices to help translate technical concepts to non-technical stakeholders.
* Apply previous experience to identify, understand and analyse key metrics in order to improve team delivery.
* Sufficiently understanding an organisation to identify the right people who can make the right decisions at the right time, defining what good governance looks like within a delivery context.
Desirable qualifications:
* Change Management Practitioner
* Change and Transformation
* Business Change Implementation
* Project Management
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