Platform Resourcing are currently working with a transport company who are looking to expand their team by taking on a Customs Agent in Pontypool.
The successful candidate MUST have experience of completing customs documents, for UK same day deliveries, international same day deliveries, raising T-1 forms, and raising outsourced requirements (EU import/ Export) for next day deliveries (<24hours) as well as tracking orders and following up any delays in customer deliveries providing appropriate solutions.
The role will involve completing customs clearance documentation for international deliveries, both import and export, via road, air or sea freight, updating all relevant databases.
Customs Agent Benefits:
* Salary £28,000 - £30,000 plus yearly bonus
* Laptop and mobile phone
* Full Private Medical Insurance
* Discounted Gym Membership
* Holidays + Bank Holidays + additional day Birthday leave
* Additional holiday accrual each year worked – up to 7 years.
* Wellbeing support programme including mini health checks, and access to an external 24/7 confidential helpline
Customs Agent Duties and Responsibilities
* Arranging and ensuring all customers have completed direct representation form for UK shipping
* Extracting full details of requirements taken from customs-based template or commercial invoice
* Liaison with EU agents, and provision of details in required format to raise any EU imports or exports
* Quality checking of all documents received from outsourced requirements
* Review of job booking requirements against commercial invoice
* Raising necessary export, import and T-1 documents
* Timely Issuing of customs documents back to the international operations team
* Liaison with International operational team, managing all customs requirements
* Feedback to International team on missing requirements
* Problem management with any export or import issues while in transit
* Acting as a point of contact for international team for urgent requirements
* Updating document processing within customs run sheet giving operational team full awareness of progress and costs
* Recording number of customs documents raised, pending, financials and any issues
Customs Agent Essential Experience
* Proven experience of having worked within a logistics or Export/ Import role, having arranged or completed customs documentation for international deliveries
* You MUST have the following experience: UK export < 2 hours | Raising T-1 < 4 hours | Raising outsourced requirements (EU import/ Export) < 24 hours
* Understanding and use of export documents including T forms, Certificates of Origin, Commodity codes etc.
* Having liaised with 3rd party suppliers including haulage firms and courier services
* Excellent communication skills both written and verbal
* High level of customer service, confident and friendly when speaking with customers by telephone
* Being able to organise and prioritise your own workload
* Working well within a team environment
Desirable but not Essential:
* Having UK import/ export entry declaration processing experience, as well as CDS knowledge, Transit document knowledge and TSS experience
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Platform Resourcing are advertising this vacancy and are acting as an employment agency