As a Security Officer, your role will be to provide high standard security services for HMNB Clyde, maintaining a safe and secure environment for all staff and visitors. The shift pattern for this role will be 4 days working, 4 days off, 4-night shifts working and 4 days off. Day shifts will start from 06:30am and finish at 18:30pm, and night shifts will then start from 18:30pm and finish at 06:30am. We are seeking a dedicated, professional individual to join the team to provide excellent customer service and use their initiative to act accordingly.,
* Control traffic by operating electric barrier and directing drivers as and when required.
* Issue guest/contractor passes and make sure that each guest/contractor is accompanied by an employee before entering the facility.
* Record all vehicles entering and leaving premises (including Vehicle number plate, driver name and times).
* Record times of all employees entering and leaving premises.
* Patrol premises and secure doors, windows and other entrances.
* Maintain list of everyone on site for emergency purposes.
* Communicate any irregularities to management.
* Protect Company assets
* Monitor Alarm Systems and Security Cameras (includes checking fire alarms and actively participating in drills).
* Respond to alarms and emergencies.
* Follow established security protocols while using initiative and good judgment
* Any reasonable ad hoc task as directed by line management
* Provide excellent customer service
Knowledge of Security Operations and Procedure
* SIA Licence / CCTV
* Good standard of education
* Must be able to obtain Home Office Security Clearance
* Good Customer Service skills
Salary: Competitive salaries with annual reviews
* Pension: Up to 6% contributory pension scheme
* Training and development: We offer a wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
* Wellbeing: 24/7 Employee Assistance Programme, BUPA Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres
* Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel
* ShareSave scheme: Helps you save regularly with the choice to buy Serco shares at a discount at the end of your savings period
* Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community
* Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.