Our client is looking for a Customer Serviec candidate - 6 months initially then perm Client Details Engaging customers to understand their needs and provide them with the bestpossible solutions Delivering best in class service to our customers through great interactions andeffective delivery Using initiative and quick thinking to solve issues Proactively identifying any possible improvements to team processes Meeting internal service level KPIs Supporting team members and store teams as required Description Efficient and effective resolution of customer issues Comfortable working across calls, social and written contacts Customer Service metrics are in line, or better, than target Shares themes from customer contact to enable improvements to be made Identifies proactive opportunities for continuous improvement from theCustomer Service team, CSO and stores Profile A candidate with a customer service background Job Offer A competitive salary and nice working environment