Job Description
Solution Designer (BSS / Telecoms)\n\n6 months Contract\n\nReading Hybrid\n\n£350 per day Outside IR35\n\nWe are looking for an experienced BSS End-to-End Solution Designer to join our dynamic team in the telecommunications industry. Hybrid working with 2-3 days a week working on-site in Reading and London interchangeably. \n\nA chance to work with an established global Digital, IT and Network Services Consultancy. A strong background in interface design and system integration is essential for this role.\n\nKey skills and experience: \n\nThe ideal candidate will have expertise in telecom processes and technologies, focusing on integrating Salesforce, ServiceNow, and CSG solutions to optimize service delivery and operational efficiency.\n\t\nSolution Design: Develop comprehensive E2E solution designs that align with business requirements and enhance customer experience.\n\t\n Integration Expertise: Design and implement integration strategies between Salesforce, ServiceNow, and CSG systems to streamline processes and improve data flow.\n\t\nInterface Design: Ensure seamless system interaction through effective interface designs.\n\t\nTechnical Leadership: Provide technical guidance throughout solution implementation.\n\t\nStakeholder Engagement: Work closely with cross-functional teams, including sales, customer service, and IT, to align solutions with business objectives.\n\t\nDesirable: Knowledge of Test & Diagnostics applications.\n\nRequired: \n\nMandatory BSS Applications Knowledge: CRM, Product Catalog, Order Orchestration, Billing, Enterprise Reporting, Service Assurance.
Preferred: Salesforce, CSG, ServiceNow.\n\t\nFibre Access Network Expertise: Strong understanding of network nodes, topologies, and functionality.\n\t\nTelecom Strategy & IT Process Improvement: Ability to assess and enhance internal functions, systems, and business strategies to support future growth.\n\t\nArchitecture Best Practices: Experience with telecom IT architecture, methodologies, functions, and data mapping.\n\t\nTechnical Skills: TMForum Open APIs, Frameworx, Microservices, UML, REST/Webservices, JSON, Agile Development