NHS South Central and West Commissioning Support Unit
The closing date is 09 March 2025.
Apply for this job.
Job Summary
SCW collaborates with customers and partners across the health and social care system to manage, analyse, and improve performance and enable our customers to achieve the best possible outcomes for their patients and populations.
We are seeking a Support Administrator to work with the Business Intelligence (BI) services to provide administrative support, coordinate activities in support of corporate and service delivery, and assist in the development of new procedures and processes pertinent to the ongoing development of the services.
This role has been assessed against the eligibility requirements for a skilled worker visa; we regret to inform you that we will be unable to consider applications from individuals who require sponsorship due to the post being ineligible because the role does not meet the necessary salary thresholds.
This role can be delivered in a flexible hybrid way with any travel, site visits, or meetings arranged by agreement on a very occasional basis.
Main Duties of the Job
1. Act as support to the Data Management Architecture (DMA) and BI Analytics senior leadership teams to provide high-quality, responsive, efficient, and professional administration support.
2. Assess existing processes and systems, identifying improvements and implementing changes when necessary, ensuring sound administrative processes.
3. Record and update internal corporate business systems to support service activities or in relation to financial purchases, equipment requirements, procurement, governance, and recruitment processes.
About Us
SCW is committed to our process of redeployment of at-risk members of our existing workforce to new roles. As such, all job adverts are subject to this policy, and we reserve the right to close, delay, or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.
You will be an integral part of two Business Intelligence teams, working equally across the BI Analytics team and the Data Management Architecture team, reporting to the Head of BI Analytics - Operations and Improvement.
If this excites you and you want to be part of our team, then apply now. For an informal conversation, please email Jan Pimm (jan.pimm@nhs.net) to arrange a call.
Job Description
Job Responsibilities
Please refer to the job description and person specification for further details and information regarding this role.
Person Specification
Essential Skills & Capabilities
* Good time organization skills with the strong ability to re-prioritize.
* Understanding of and commitment to equality of opportunity and good working relationships; oral/written communication skills.
* Ability to deal sensitively with customers and colleagues.
* Problem-solving skills and ability to respond to sudden unexpected demands.
* Ability to work without supervision; able to work on own initiative, organizing and prioritizing own and others' workloads to changing and often tight deadlines.
* Strong communication skills with the ability to communicate with a range of people on a range of matters.
* Ability to gather, analyse, and report a range of data and information.
* Ability to contribute to the improvement of services.
* Capable of constructing and delivering clear information and instructions to staff and service users.
* Able to maintain quality in own work and encourage others to do so.
* Accurate data entry skills.
* Effective team working, able to work closely with own team and ask for help if necessary.
* Capable of constructing and delivering clear information and instructions to staff and service users.
Values & Behaviours
Essential
* Patient First - Customer Excellence.
* Aspirational.
* Collaborative.
* Insightful.
* Respectful.
* A commitment to Equality, Diversity, and Inclusion.
Education
Essential
* Educated to NVQ 3 / GCSE level in a relevant subject or equivalent level of qualification or significant equivalent level of previous proven experience.
Knowledge & Experience
Essential
* Intermediate knowledge of IT systems and software programs such as Outlook, Word, Excel, and PowerPoint.
* Experience of initiating and maintaining business administrative procedures.
* Minimum 1 year of experience in office management and business administration.
* Experience dealing with sensitive and confidential information.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer Details
Employer Name
NHS South Central and West Commissioning Support Unit
Address
NHS SCW CSU
Eastleigh
SO50 5PB
Employer's Website
https://www.scwcsu.nhs.uk/
For Questions About The Job, Contact:
Jan Pimm
jan.pimm@nhs.net
Date Posted
21 February 2025
Pay Scheme
Agenda for change
Band
Band 4
Salary
£26,530 to £29,114 a year Per Annum
Contract
Permanent
Working Pattern
Full-time
Reference Number
891-CSU-7914SB
Job Locations
NHS SCW CSU
Eastleigh
SO50 5PB
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