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Junior IT Support Desk Engineer Apprentice
Apply From: 14/01/2025
Learning Provider
Delivered by JUST IT TRAINING LIMITED
Employer
ACCRUETEK CONSULTING LIMITED
Vacancy Description
Roles and Responsibilities:
* Monitoring and Documentation: Actively monitor systems and record issues or observations for review and action.
* Customer Interaction and Ticket Management: Respond to customer calls and log tickets accurately on the designated portal.
* Learning Through Observation: Observe and learn as senior Support Engineers perform troubleshooting and resolve issues, gaining valuable hands-on insights.
* Active Participation and Growth: Gradually involve yourself in the support processes, aiming to independently handle tasks and responsibilities by the completion of your apprenticeship.
Key Details
Vacancy Title
Junior IT Support Desk Engineer Apprentice
Employer Description
Eleven years ago, in the heart of London's vibrant communities, AccrueTek started out with a significant promise – to be the trusted IT partner for small and mid-sized enterprises. We realised early on that the essence of a thriving business lies in focusing on its core competencies. Our driving force is to work hand in hand with business owners and executives like you, to support your business growth and efficiency. We see ourselves as more than just an IT service provider; our goal is to be your strategic IT partner, understanding your unique needs and offering tailored services that cater to them.
Vacancy Location
Hertfordshire Business Centre, Unit 1H, Alexander Road, London Colney St. Albans UK AL2 1JG
Wage Frequency
Custom
Number of Vacancies
1
Vacancy Reference Number
1000295722
Key Dates
Apply From
14/01/2025
Closing Date For Applications
2025-02-02 23:59:59
Interview Begin From
Possible Start Date
2025-02-04 00:00:00
Training
Training to be Provided
* Information Communication Level 3 (ICT) Apprenticeship Standard.
* You will also receive full training and support from the Just IT Apprenticeship team to increase your skills.
* Your training will include gaining a Level 3 ICT qualifications.
Learning Provider
JUST IT TRAINING LIMITED
Skills Required
Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative.
Apply Now
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