Ready to take the next step in your Retail career? Take your knack with customers to the next level, working with your team to wow every Halfords customer you meet. This role is the gateway to management - you'll have responsibility for the day to day running of a department, supervising and coaching others to deliver market leading standards to our customers. A key part of the sales floor leadership team, you'll support the store management team to enable the best service delivery to our customers. Your standards of customer service are already legendary and you'll have an infectious enthusiasm for our products and services. You'll have some key holder responsibility too and will be committed to following all in store security and stock loss procedures. Back to that gateway to a management role: we invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group.
Key Responsibilities:
* Supervise and lead a small team
* Deliver exceptional customer service in a retail sales or services business environment
* Provide on-the-job training and coaching to others
* Work to tight deadlines
* Achieve exceptional results against sales targets
* Demonstrate a commitment to personal development and training
Benefits:
* Store discount, with 25% off most products across Halfords and Tredz
* Employee discount, with up to 50% off your garage bills at Halfords Autocentre
* Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
* Discounts on groceries, shopping, holidays, insurance, days out, restaurants, and more
* Employee wellness programme offering free, independent, confidential support and counselling 24/7
* Fantastic Trade Price Bike Scheme - buy one bike per year from a range of significantly reduced bikes
* Life Assurance
* Uniform
* Option to join our Sharesave scheme: save to purchase shares at a 20% discount
* Cycle to Work scheme
* Wagestream - a financial planning app that gives you more control over your pay
* Health Cash Plan - claim cash back towards your healthcare costs and access health and well-being services
We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance, and repair business. Join us and be part of our success story in getting the nation safely back on the move.
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