SEO – Business Support – Senior Manager (Deputy Directors Office)
Blackburn, Borough of Blackburn with Darwen
As part of the application process, you will be asked to complete a Personal Statement. Further details around what this will entail are listed on the application form.
Stage 1 – Complete the eligibility section of the application form.
Stage 2 - If eligible, you will be invited to complete your application using a Personal Statement of 750 words. You need to demonstrate evidence against the key criteria in the person specification.
Stage 3 – Written Sift - The written sift will be conducted using evidence from your Personal Statement of 750 words. This will be assessed against the Key Criteria within the responsibilities section of the advert.
When completing your Personal Statement, please read and understand the Key Criteria thoroughly, as this is what your written evidence will be assessed against. Your layout is entirely your preference; you may choose narrative, bullets, etc. You may choose to address each criterion separately; however, one narrative example may cover and evidence several Key Criteria. You may not be able to meet all the Key Criteria, but please ensure you provide as much evidence as you can to allow us to assess your skills, knowledge, and experience.
Share with us what makes you suited to this role. We would like to find out what you can do, the skills you hold, and the life experience or passion that you have that could be aligned to the Key Criteria.
In the event of a large number of applications, we will use a Lead Key Criteria to initially assess your application at the sift stage. Candidates who pass the initial sift may be progressed to a full sift or direct to interview.
Sift and interview dates to be confirmed.
Stage 3 - The interview process:
This will consist of an interview which will last approximately 30 – 40 minutes. This will be a blended interview assessing a mixture of behaviours and strengths as detailed in Success Profiles.
Your interview will either be conducted by video.
Blended Interview You will be asked a mixture of Behaviour and Strength questions. A blended interview aims to be more of a conversation at interview, offering a more inclusive approach. The Strength and Behaviour based questioning explores what the candidate can and has done, but also their potential. An example of a Behavioural question would be: Tell me about a time you have set about improving customer service, giving a sense of pace and criticality of success? How did you ensure this activity achieved its objectives whilst keeping costs under control? What tools and techniques did you use? It may help to use one or more examples of a piece of work you have completed or a situation you have been in and use the WHO or STAR model to explain.
To help you prepare and settle into the interview, you will be sent the behaviour questions in advance of the interview, 5 days prior to your interview. These questions should be treated as confidential. The interview panel may ask you other questions which will not be shared in advance, including follow-up questions, and those about your strengths.
It is difficult to prepare for strength type questions. However, you can think through your answers, focus on your achievements and aspects you enjoy, and decide how these can be applied in the organisation and role.
Further Information
A reserve list may be held for a period of 3 months from which further appointments can be made.
Any move to DWP from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax Free Childcare. Determine your eligibility at Childcare Choices.
If successful and transferring from another Government Department a criminal record check may be carried out.
In order to process applications without delay, we will be sending a Criminal Record Check to the Disclosure and Barring Service on your behalf.
However, we recognise in exceptional circumstances some candidates will want to send their completed forms direct. If you will be doing this, please advise Government Recruitment Service of your intention by emailing ***************@cabinetoffice.gov.uk stating the job reference number in the subject heading.
New entrants are expected to join on the minimum of the pay band.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Before applying for this vacancy, current employees of DWP should check whether a successful application would result in changes to their terms & conditions of employment, e.g. mobility, pay, allowances. Civil Servants that would transfer into DWP from other government organisations, following successful application, will assume DWP's terms & conditions of employment current on the day they are posted, unless DWP has stated otherwise in writing.
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. Please ensure that all examples provided in your application are taken directly from your own experience and that you describe the examples in your own words. Applications will be screened and if evidence of plagiarism or copying examples/answers from other sources is found, your application will be withdrawn. Internal DWP candidates may also face disciplinary action.
Reasonable Adjustment
At DWP, we value diversity and inclusion and actively encourage and welcome applications from everyone, including those that are underrepresented in our workforce.
We consider visible and non-visible disabilities, neurodiversity or learning differences, chronic medical conditions, or mental ill health. Examples include dyslexia, epilepsy, autism, chronic fatigue, or schizophrenia.
If you need a change to be made so that you can make your application, you should: Contact Government Recruitment Service via ***************@cabinetoffice.gov.uk as soon as possible before the closing date to discuss your needs.
Complete the “Reasonable Adjustments” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.
If you are experiencing accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Feedback will only be provided if you attend an interview or assessment.
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