We have an exciting opportunity for a Homesearch Administration Officer to join our busy team. Your excellent customer service skills will enable you to efficiently coordinate communications with the team via phone, email, and live chat, providing housing advice and assistance to applicants. We welcome candidates with prior experience in a frontline customer service role, such as a call centre or busy reception, who are organised, able to adapt to changing situations and unexpected tasks, familiar with office software packages, and capable of prioritising workloads.
The Homesearch Scheme facilitates and manages the common housing register in Monmouthshire for applicants looking for an affordable home to either rent or to buy in partnership with the local authority and four other housing associations.
Requirement: You will need a full driving licence and access to a vehicle
The post is subject to a Basic Disclosure Check
Base: Hybrid working - Office and Home
Hours: 18.5 hours per week
Closing date: 21st January 2025
Shortlisting date:
Interview Date: 30th January 2025
We welcome applications from under-represented groups and offer a guaranteed interview scheme for those from minority ethnic groups or have a disability. If you are unable to complete the application online, please contact us on 01495 761018.
As part of the recruitment process, at interview, we may provide candidates the questions 10 minutes prior to the interview.
All of our positions are open to flexible working subject to application through our Flexible Working Policy.
All other staff benefits are detailed on our website, including access to the Local Government and Social Housing Pension Schemes.
We reserve the right to close this vacancy at any time and we encourage early applications to ensure consideration for this post. If you are short listed for this post, you will be contacted via your email account you used to apply for this post, therefore please check your account regularly.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident .