An exciting opportunity has arisen for a dynamic, enthusiastic, and highly motivated health care support worker with a varied clinical experience to join the Outpatient Team.
The Outpatient Team are passionate about constantly improving our service and delivering high quality care to our patients.
We are looking for committed individuals with excellent organisational and leadership skills. Excellent interpersonal skills are required to support the team and to undertake a wide range of clinical duties.
Main duties of the job
You will be expected to provide focused integrated clinical care under direction, supporting the Registered Nurses' (RN), Nurse in Charge (NiC) and Senior team with the day to day running of the department.
Ensure all patients receive safe, appropriate, competent treatment and care in accordance with local and national protocols and standards.
To ensure effective, professional communication with colleagues, the MDT and the senior team at all times.
To behave professionally always demonstrating excellent customer service and FH Values.
Job responsibilities
* To display a visible clinical presence, supporting the OPD team to achieve a high standard of evidence-based care, procedures, and treatment specific to the clinical need, working within the FH competency framework appropriate to role and scope of practice, including the use of medical devices.
* To demonstrate a sound knowledge of the principles of infection control, including monthly hand hygiene audits adhering to the highest standards when performing aseptic technique and always complying with FH Infection Control Policies.
* To ensure patient records are maintained accurately in line with local and national standards, digital strategy, Information Governance and General Data Protection Regulations.
* Carry out all administrative and other duties that are required, working effectively to provide safe, evidence-based and cost-effective care.
For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.
Person Specification
Qualifications
* Maths and English to GCSE Grade 4/C or above or equivalent
* Care Certificate or willing to complete the Care Certificate within 12 weeks
* Care Support Worker
* Apprenticeship Level 2 and or 3
Experience
* Experience within a healthcare setting
* Experience in hospital setting
Skills & Knowledge
* Effective communication skills (written and verbal English)
* Ability to communicate professionally with all levels of personnel within the organisation.
* Understand the need for and able to maintain confidentiality of patient information, records and GDPR always
* Able to prioritise workload and manage time effectively.
* Ability to manage change within the working environment
* Evidence of Band 2 generic clinical competencies
* Existing working knowledge of clinical hospital patient information systems
Special requirements
* Able and willing to work flexible shifts across locations including weekends and Bank Holidays
* Able to stand for long periods.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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