Job summary
If you're looking for a job in the NHS in Norfolk, NCH&C is an excellent choice.
The South Urgent Community Response Team (UCR) is a service which works 7-days a week offering a range of nursing and therapy services across South Norfolk. These include Admission Avoidance, Discharge to Assess (offering rehabilitation after hospital discharge) and End of life care.
South UCR is Multi-disciplinary team of Nurses, Occupational Therapists, Physiotherapists, Community Assistant Practitioners and Healthcare Assistants. We are an adaptable team looking for motivated and caring people to join the service. We are an evolving service providing frontline community care to patients in their own home.
You will be given training, equipment and support to develop your skills to enable you to fulfil the role and will complete the care certificate in after joining.
Main duties of the job
Main Duties and Purpose:
1. To assist in the delivery of high standards of safe, person centred health care to patients within their own places of residence, by following prescribed care pathways over a 12 hour period.
2. You will be fully supported by the wider Urgent Community Response (UCR) Team with all aspects of the planning and delivering of care for this complex group of patients.
3. This is a 7 day a week service and some weekend working will be expected. Hours of service delivery, 8am-8pm, 365 days a year.
4. Contribute to the delivery of care pathways for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible.
5. Prevent unnecessary admission to hospital and support early discharge form hospital working as part of an MDT.
About us
Apply now to join an organisation that has been awarded an Outstanding rating by the Care Quality Commission (CQC), the highest possible rating and the first stand-alone NHS community trust in the country to be awarded the title.
Please visit find out more about working for our Outstanding community NHS trust.
Job description
Job responsibilities
Main Duties & Responsibilities
As part of the Urgent Community Response Team, you will be required to:
Contribute to the delivery of care pathways for patients with long term conditions, palliative care and rehabilitation needs for example, to achieve quality of life and independence where possible. Work within the Urgent Community Response Team to prevent unnecessary admission to hospital. Work within the Urgent Community Response Team to support early discharge from hospital. Work with all health care professionals, and statutory/non statutory agencies to provide a seamless, integrated service to our service users.
Clinical
The post holder will: 1. Assess patients with straight forward requirements based on predetermined department Prepare for, carry out and monitor assessments and treatments in specified clinical areas, and discharge in line with predetermined department Work generically applying competency based treatment techniques/care to patients with specific conditions under the supervision of a qualified practitioner, following a prescribed treatment Observe patients carrying out daily activities in their own homes as well as giving advice on equipment or methods they may use to make these tasks Assist the patient with personal care as Modify and progress intervention / treatment using own clinical reasoning, notifying a qualified practitioner Monitor patients and promptly alert a qualified practitioner when there are unexpected Demonstrate problem solving, and contribute to the solution, working with Make basic judgements on patients response to prescribed treatment, and report findings to a qualified and prioritise own visits to delegated patients, and ensure these are documented on that SystmOne inputting is completed on a daily there are barriers to understanding, such as hearing impairment, mental capacity impairment and other difficulties in comprehension, explanations require adjustments in order to gain understanding, consent and and maintain therapeutic relationships with patients and carers, incorporating motivation, encouragement and confidence building to enable patients to engage in their treatment/care/rehabilitation and management with the wider Urgent Community Response (UCR) Multi-disciplinary Team (MDT) and communicate with GPs, Social Services, inpatient teams, other allied health care professionals and the voluntary sector as required to ensure identified needs are met and care co-ordinated in multi-disciplinary/multi-agency meetings as appropriate, Gold Standard with patients/carers by exchanging factual information, reassurance, tact and and maintain appropriate working relationships with colleagues, patients, carers and other health care dexterity and coordination when undertaking treatment of patients where accuracy is important, taking blood sugars, venepuncture, supervising transfers, passive responsible for ensuring equipment is prescribed and used safely, following appropriate training, and that it is maintained to the requisitioning of supplies and equipment through electronic ordering predominantly independently on specified tasks, with regular clinical support and supervision by a qualified an awareness and understanding of consent, and gain consent as appropriate following department responsibility for maintaining store cupboards, pool cars, cleaning specialist equipment and general house keeping responsibility for indirect patient contact tasks, such as, answering telephones, arranging appointments, processing referrals and inputting activity exposed to bodily fluids, infected material, blood products on a daily basis, therefore must utilise universal precautions and adhere to infection control good IT and standard keyboard skills.
Professional
The post holder will: 1. Attend and contribute to staff meetings and multidisciplinary team meetings plus other meetings where Be an active member of the in-service training programme by attendance at and participation in, training sessions, courses and reflective practice as required to develop current job Be able to make own travel arrangements to patients, clinics, base and meetings as Be required to demonstrate own duties to students, new starters and/or less experienced staff; and be involved in induction programmes for new staff / students as Be aware of limitations of own scope of practice, and when to involve a more senior practitioner, both in daily practice and in emergency Acknowledge and recognise peoples expressed beliefs, preferences and Demonstrate an awareness of clinical governance and risk management, and apply to work Provide peer support to other practitioners, demonstrating leadership skills as Identify and explore own contribution to team working, and reflect on own contribute to the working of the team and express ideas on improving services for users and the team.
Organisational
The post holder will: 1. Undertake mandatory training as Participate in the Personal Development Review process3. Follow Trust policies, and local Ensure absence reporting is undertaken as determined by Team Leader and Trust Contribute to clinical audit as Complete the staff survey as Complete risk assessments and incident forms as Take part in clinical supervision as per Trust Policy.
Person Specification
Qualifications
Essential
6. NVQ level 3 in Health & Social Care, or equivalent knowledge and experience
7. Foundation degree programme, or equivalent demonstrable knowledge and skills acquired through training and experience
Knowledge, Skills and ability
Essential
8. Experience of a higher level of skills and knowledge of practice.
9. Experience of working in a health or social care setting
10. Good communication skills
11. Good interpersonal skills
12. A team player
13. Highly motivated
14. Able to provide high standard of care
15. Tact and diplomacy
16. Empathy and sensitivity
17. Ability to use own initiative
18. Good observational skills and reporting skills
19. Ability to manage stressful situations
20. Leadership skills
21. Work flexibly ro accommodate patient/service needs
Desirable
22. Experience of working within a community care setting
23. Knowledge of SystmOne
Personal Qualities
Essential
24. Professional apperance
25. Ability to kneel, bend and stoop and worked in cramp environments
26. Manoeuvre limbs of around 5-6kg
27. Be reliable
Other
Essential
28. The post holder will need to be passed fit to perform full duties of the post through occupational health with any reasonable aids and adaptations as necessary. Some roles require additional level of checks as part of the employment process roles which come into contact with children, vulnerable adults or their families.
29. Must hold full and valid driving licence and have access to a vehicle
30. Be able to make own travel arrangements to patients, clinics, base and meetings as requried.
31. This is a 7 day service and some weekend working will be expected. Hours of service delivery. 8am-8pm