Senior IT Support Engineer – Software Vendor – Internal & Managed Service
Benefits:
Pension / 33 Days Holiday / Profit Share / Free Parking / Work from home 4 days per week
Location: Dunstable
Due to a retirement, we are currently recruiting for an Infrastructure Engineer to work with a leading software vendor who produce bespoke solutions for the asset and maintenance management sector, working with both large corporate and public sector bodies. As the Infrastructure Engineer, you will be responsible for the day-to-day operation and long-term planning of a hybrid infrastructure environment, which will involve physical and virtual server environments, storage and print infrastructure, and end-user computing. The work will be varied and include mainly server-side tasks with some desktop support. The team triages issues from 1st to 3rd line, allowing everyone to learn and develop skills.
Working Days: Monday - Friday (Days)
Duties of the Infrastructure Engineer:
* Implement and maintain the site physical & virtual server infrastructure.
* Manage all networking components including VLANs.
* Ensure all equipment is suitably protected with appropriate security control measures.
* Own the management of vulnerabilities and all necessary patching.
* Maintain and regularly support testing of IT and site plans. Support incremental security improvements.
* Set up and manage modern Hyper-V clusters.
* Maintain accurate records across projects and service items, updating the service desk solution, tickets, and reporting performance.
The successful candidate for the Infrastructure Engineer position will have the following experience:
* Excellent communication & influencing skills; able to demonstrate successful engagement with customers/suppliers at all levels.
* Ability to work collaboratively with colleagues and other team members.
* Skilled in the use and deployment of Windows Server and AD; VMware; Veeam.
* Understanding of security controls and requirements for Cyber Essentials+.
* Candidates must already have the right to work in the UK without restrictions/sponsorship.
* Expected to comply with the Company’s Policies and supporting documentation in respect of Data Protection, Information Security, and Confidentiality.
Due to the high number of applications we receive, we are sometimes not able to respond directly to each candidate. If you haven’t been contacted within 14 days of your application, unfortunately you have been unsuccessful on this occasion.
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