Boatfolk Marinas Ltd are looking for a dedicated and experienced Berthing Master (Maintenance) to join our vibrant team at Royal Quays Marina, North Shields! If you have a love for the marine industry and are eager to contribute to the smooth operations of a thriving marina, this might be the perfect opportunity for you.
Key Responsibilities:
Maintenance & Infrastructure
• Conduct routine maintenance, repairs, and inspections of marina infrastructure, including pontoons, walkways, and utilities.
• Perform general maintenance tasks such as painting, pressure washing, carpentry, and minor electrical or plumbing repairs.
• Ensure all marina equipment, such as gangways, cleats, and bollards are in good working condition.
• Assist in environmental and waste management compliance, keeping the marina clean, safe, and well-presented.
• Support winterisation and seasonal maintenance programs to ensure longevity of marina assets.
Berthing & Marina Operations
• Assist with berth allocation and berth management for visiting and resident vessels.
• Assist with mooring and unmooring boats, ensuring safe handling at all times.
• Maintain accurate records of berth occupancy and vessel movements.
• Support safe and compliant use of the boat hoist and other marina plant and equipment (training provided if required).
• Ensure marina security measures are upheld to protect customer property and assets.
• Oversee the safe operation of the marina fuelling/bunkering station and handle fuel deliveries.
Customer Service & Communication
• Provide a friendly and professional point of contact for marina users.
• Assist berth holders with general enquiries, ensuring an approachable and helpful attitude.
• Support the marina team with delivering customer events and local community engagement initiatives.
Administration & Compliance
• Accurately log maintenance and inspection activities, vessel movements, bookings, and take payments using company IT Systems.
• Maintain daily timesheets and work logs with attention to detail.
• Ensure compliance with Health, Safety and Environmental regulations.
What We’re Looking For:
• Maintenance or trade skills with experience in basic carpentry, plumbing, painting, and general repairs.
• Health, Safety and Environmental awareness with the ability to follow company policies and safe working procedures.
• A friendly and professional team player with a proactive, problem-solving mindset.
• Competent people skills and the ability to be polite, engaged, and professional under all circumstances.
• Physically fit and comfortable working outdoors year-round, including in poor weather conditions.
• Ability to swim and work safely around water.
• Knowledge of marina or general maritime operations is desirable.
• RYA Powerboat Level 2 or above or a willingness to obtain in post.
• Experience handling and towing boats would be an advantage but can be trained if needed.
• Ability to operate or willingness to learn to operate boat hoists, plant and marina equipment safely.
• A full UK driving licence is essential.
Why Boatfolk?
At Boatfolk, we pride ourselves on creating a positive, inclusive work environment. You'll have the opportunity to grow your career, work in an incredible coastal location, and be part of a company that’s committed to excellence.
For more details or to apply go to: or email your CV directly to recruitment@boatfolk.co.uk