MAIN TASKS AND RESPONSIBILITIES
1. Demonstrate professional leadership and provide hands-on management support and guidance, managing staff activities and influencing their practices and attitude.
2. Assume line management responsibility for a group of staff which may include Team Leaders, as directed by the line manager in accordance with Brainkind's policies and procedures.
3. Assist and support the Service / Area Manager in setting and monitoring budgets, capital, and revenue for each area within location.
4. Ensure the effective management of Brainkind's resources within location, including staff expenditure.
5. Support the organisation with effective staff rotas ensuring staff meet their contractual requirements and personal objectives.
6. Meet regularly with local authority representatives, staff, clinicians, family, and other stakeholders to ensure a multidisciplinary team approach to service provision, which may require working unsociable hours including evenings and weekends on occasion.
7. Participate in the on-call rota.
8. Support the Service / Area Manager in the selection and recruitment of staff in accordance with Brainkind's Policies and Procedures, paying particular attention to desired attitudes and values of potential team members.
9. Ensure all staff receive required supervision and personal development reviews to promote their learning, as per Brainkind policies.
10. Identify the training needs of the staff and contribute to the Service Training Plan, including the organisation of appropriate inductions, emphasising the aims, value base, and high performance standards expected.
11. Ensure all People We Support have received and been involved in their assessment, support plans, person-centred plans, and ongoing reviews.
12. Oversee monitoring and accounting of People We Support finances where appropriate.
13. Ensure effective health, welfare, and safeguard needs of all individuals are met in line with legislation.
14. Establish and monitor medication systems as delegated and/or appropriate.
15. Prepare or contribute to the Service User review process, ensuring review reports are of a professional standard and collated in a timely manner.
16. Chair review meetings as required and facilitate Service User involvement.
17. Ensure People We Support, through staff, are supported to pursue educational and vocational goals to contribute to their lifelong learning, independence, and achieve their aspirations.
18. Ensure the outcomes within the Essential Standards of Quality and Safety are met, thus establishing compliance with the Health and Social Care Act 2008 and Care Quality Commission Regulations 2009.
19. Manage and participate in regular Quality Assurance, Health & Safety, and Human Resources audits.
20. Support the staff team regarding Clinical Governance, participate in meetings, and ensure all actions are completed within specified time-frames.
21. Ensure all reporting processes, both internal and external, are adhered to.
22. Ensure correct risk assessments are carried out, updated, and reviewed as required for all aspects of service delivery within all designated locations.
23. Oversee and ensure correct moving and handling, food hygiene, and nutrition as required for all aspects of service delivery.
24. Support in the management, monitoring, and maintaining of finance procedures, payroll documentation, agency invoicing/timesheet approval.
25. Monitor annual leave and sickness of staff within the service, as per Brainkind's policies and procedures.
26. When needed, have disciplinary and investigation responsibilities such as investigating cases, compiling reports, and panelling meetings.
27. Report safeguarding incidents and complete all associated paperwork both internally and externally.
28. Ensure the overseeing of environments, vehicles, and equipment within the location are fit for purpose and maintained to an acceptable and safe standard, and that a planned maintenance schedule is in place.
29. Continuously monitor service user needs and ensure a multi-disciplinary approach to meeting those needs.
30. Support the Service / Area Manager in all aspects of development and management of identified new service opportunities.
31. Facilitate effective teamwork within the service and maintain open dialogues with internal team members and external stakeholders to provide a high-quality service at all times.
32. Work closely with the Service / Area Manager and Team Leaders to ensure the delivery of a person-centred service and deputise/cover in their absence to maintain the systems and structures of the service.
33. Carry out weekly bed reports to support, or in the absence of, the Service / Area Manager.
34. Work closely with the Service / Area Manager to coordinate efficient operation of the service, delegating responsibilities where appropriate and necessary.
35. Represent the specified location and Brainkind at meetings, internally and externally as required.
36. Facilitate and participate in marketing activities as required and as directed.
37. Carry out any other duties within the general scope of the post as directed by the Service / Area Manager.
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