Required Consultant who has a proven track record in successfully delivering a range of support functions to clients including sound experience in systems monitoring, troubleshooting, and diagnostics. The role will involve liaising with both internal and external stakeholders to fully deliver operational systems and ensure 2nd / 3rd line technical support is provided as required.
Required Skills:
* Detailed knowledge of AIX (IBM)
* Knowledge of a help desk system and managing service requests/incidents/problems
* Respond to users within set service level agreements (SLA’s) and operating level agreements (OLA’s)
* Attention to detail and ability to meet agreed build standards
* Good organisational and communication skills, strong technical troubleshooting skills
* Proactive approach and team player
Nice to have skills:
* An understanding of ITIL framework
* Knowledge of IBM storage and SAN configuration
* Knowledge of any of the following applications/solutions would be beneficial: Oracle Grid Infrastructure, Tivoli Storage Manager (TSM), and Oracle Databases
Experience: 4.5-8 Years
Location: Warwick
Role: Hybrid
Note: Need Strong Experience in IBM AIX
Seniority level
Mid-Senior level
Employment type
Contract
Job function
Information Technology
Industries
IT Services and IT Consulting
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