Job Title: Despatch Clerk Operator
Position Type: Temporary (Until August 2025)
Working Hours:
* Monday to Friday
* 07:00 - 16:00
Pay Rate: 11.50 per hour
Main Responsibilities
* Assist the Transport Coordinator to ensure the efficient operation of the despatch desk.
* Produce site paperwork, consignment notes, and picklists accurately.
* Operate the weighbridge (site-dependent) in compliance with company procedures and policies, ensuring vehicles are weighed in and out appropriately.
* Ensure goods are received and despatched accurately following company protocols.
* Produce accurate information for ship discharges (site-dependent).
* Clearly explain health and safety site rules to haulage contractors.
* Check legal compliance with required legislation (e.g., ADR documentation).
* Regularly communicate with haulage companies to ensure outstanding bookings are completed daily, addressing any issues with the Transport Coordinator and Site Management.
* Communicate politely and courteously over the phone.
* Confirm picklists accurately.
* Answer telephone calls and pass on detailed, clear messages.
* Follow company procedures for IT systems, business administration processes, and policies.
* Work under the guidance of the Business Support Services team to adhere to company policies and procedures.
* Perform any reasonable requests to ensure the efficient execution of the role.
Knowledge, Skills, and Experience Required
* A proactive, "can-do" attitude to ensure high levels of customer service.
* Excellent telephone manner with the ability to communicate clearly at all levels and maintain composure under pressure.
* Strong computer skills for accurate recording of information.
* Competence in PC applications, including Microsoft Word and Excel.
* Ability to work effectively in a small office team.
How to Apply
If you meet the requirements and are interested in this role, please apply directly to this advert with an up-to-date CV.
Acorn by Synergie acts as an employment business for the supply of temporary workers.