Job Title: Repairs Planner/ Scheduler - Responsive Repairs
Location: South East London
Basic Salary:£28,000 - £32,000 (Basic Salary)
Benefits: Flexible Working, Generous Holiday Allowance, Professional Development Opportunities & Many More Benefits.
Are you a highly organized and proactive individual with a knack for planning and coordination? We are seeking a dynamic Repairs Planner/ Scheduler to join our Responsive Maintenance team. This role is pivotal in ensuring the smooth operation of our reactive maintenance appointments for social housing contracts.
Key Responsibilities:
* Efficiently schedule and manage daily diaries for up to 20 operatives, ensuring maximum productivity.
* Monitor the system for emergency requests, ensuring prompt attention and swift resolution to meet targets.
* Handle telephone variations, coordinating with the duty surveyor to maintain continuous site operations.
* Deliver exceptional face-to-face service to our clients, maintaining high standards of communication and professionalism.
* Collaborate with the team to achieve daily goals, successfully allocating a minimum of 60 new orders each day.
What We’re Looking For:
* Ideally you will have experience as a Repairs Planner/ Scheduler working within the social housing maintenance sector
* Strong organizational skills with the ability to manage multiple tasks simultaneously.
* Excellent communication skills, both verbal and written.
* Ability to w...