Housing Officer
A highly motivated and experienced professional is sought to join a dynamic team in the housing sector.
Key Responsibilities
* Manage a portfolio of properties, ensuring tenancies are sustained and residents receive high-quality support.
* Conduct tenancy reviews, property inspections, and manage tenancy breaches effectively.
* Act as the main point of contact for tenants, resolving queries promptly and efficiently.
* Provide advice and support to residents on housing-related issues, including welfare benefits and rent arrears.
* Liaise with contractors to ensure repairs and maintenance are completed to a high standard.
* Carry out routine inspections and ensure properties meet all legal and safety requirements.
* Build and maintain strong relationships with tenants, community groups, and stakeholders.
* Promote tenant involvement in shaping housing services and policies.
* Ensure all activities comply with relevant legislation, policies, and procedures.
About You
* Experienced in housing management or a related field.
* Strong communicator with excellent interpersonal skills.
* Knowledgeable about housing law, welfare benefits, and tenancy agreements.
* Capable of working both independently and as part of a team.
* Proficient in using IT systems and maintaining accurate records.
What We Offer
* A competitive salary of circa £37,000 per annum.
* Flexible hybrid working arrangements.
* A supportive and collaborative work environment.
* Opportunities for professional development and career progression.