We are seeking a professional UPVC Door & Window Repair Technician to join a leading landlord managing domestic housing stock across the Epsom area. This is an exciting opportunity to secure a full-time, long-term position with excellent career progression.
Key Responsibilities:
* Perform repairs and maintenance on UPVC doors and windows (e.g., broken DGUs, seals, handles, hinges).
* Complete works via PDA device, accurately recording SOR codes.
* Ensure safety at work, reporting hazards and accidents.
* Maintain high-quality standards, completing jobs on the first visit where possible.
* Keep residents informed throughout the repair process.
* Maintain clean, well-stocked vehicles and company tools.
* Handle emergency and routine work orders as needed.
* Report follow-up jobs to the Repairs Team and update residents.
General Duties:
* Promote equality, diversity, and inclusion in the workplace.
* Comply with GDPR, health & safety regulations, and safeguarding protocols.
* Contribute to team performance and meet KPIs.
* Report customer complaints and ensure they are addressed within policy.
* Continuously improve service based on resident feedback.
Person Specification:
* At least 5 years' experience in a similar role.
* Full driving license and proficient in using mobile devices for work.
* Strong trade skills and time management abilities.
* Experience in social housing and a good understanding of safety regulations.
* Excellent communication and customer care skills.
* Ability to work independently, multitask, and prioritise effectively.
* Proven problem-solving skills and attention to detail.
Position Details:
* Job Title: UPVC Door and Window Operative
* Salary: £34,125 per annum
* Benefits: Van & Fuel Card Provided
* Location: Epsom
* Working Hours: Full-time (40 hours per week)