One of The Black County's most highly regarded, successful and established Estate and Letting Agents are looking to recruit an experienced Lettings Accounts Assistant. This is a great company that have fantastic staff retention and the are known for their professionalism.
The successful person will support the Lettings Accounts team in managing a portfolio of residential properties. This role is crucial for ensuring the smooth running of the financial aspects of our property management operations.
The successful candidate will be responsible for:
* handling client accounts
* processing payments
* providing excellent customer service to landlords and tenants
* Financial Administration
* Monitor rent payments and manage arrears
* Reconcile payments, ensuring all transactions are correctly recorded
* Approve unreconciled payments, ensuring correct reference numbers for payments
* Manage maintenance invoices
* Collect property information and create invoices
* Split and allocate deposit payments on required systems
* Handle enquiries from landlords and tenants
* Resolve disputes or issues promptly and professionally
* Send landlord owner statements and payment advice statements
* Negotiate changes in rent due dates with tenants and landlords
* Discuss serving notice and prices with landlords for tenants in arrears
Tenancy Management:
1. Set up n...