Premium Support Services, part of the dynamic Excellerate Group, is a data-driven market leader in the provision of soft services across the UK and Ireland. Our commitment to exceptional service delivery is reflected in our high client retention rate and our partnerships with many international retail brands and distribution companies. Job Title: Regional Area Manager Location: East of England and surrounding Area Reporting to: Regional Director Salary: £35,000 per annum The Opportunity We are currently seeking an Area Manager who is passionate about service excellence, team leadership, and client satisfaction. If you are proactive, professional, and possess the ability to balance friendliness with assertiveness, this role offers an exciting opportunity to contribute to our growing success. Key Responsibilities Client Relationship Management: Build and maintain strong relationships with clients, ensuring their satisfaction by delivering on contractual SLAs and KPIs. Operational Leadership: Oversee the day-to-day operations across various sites, ensuring efficient service delivery by supervising team members, subcontractors, and service providers. Team Development: Lead, motivate, and develop your team, fostering a positive work environment that promotes retention and high performance. Compliance & Safety: Ensure all operations are conducted in a safe manner, in compliance with company policies, relevant legislation, and financial targets. Recruitment & HR: Assist in the recruitment and vetting process, ensuring alignment with company and client policies, and strictly adhere to all HR procedures. Coordination & Collaboration: Work closely with our People Services, Payroll, and Operations teams to maintain high standards of service delivery and client satisfaction at all sites. Role Requirements Must have the right to work in the UK. A clean driving license is essential as travel to various sites is required. Company Car, Laptop and Mobile Phone also supplied Hours - To be discussed at Interview as site visits are required daily Why Join Us? At Premium Support Services, we offer a competitive salary, a range of benefits including a company car, laptop, mobile phone, 20 days Holiday 8 bank holidays. We are committed to supporting our employees’ well-being and professional growth through our Employee Assistance Programme and a culture that values excellence and innovation. We also offer Cycle to Work and Refer a Friend schemes. Excellerate Services Is an Equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all colleagues If you are ready to make a meaningful impact and grow your career with us, we invite you to apply and join our team of dedicated professionals.