Position: Applications Engineer Location: West Midlands The Company: Machine Tools manufacturer The Role: The role is to provide the expertise required supporting customers, sales team, service and UK sales support colleagues at all levels. Communicate to a high standard to liaise with the Application Manager, sales team, customer and suppliers. Identify level of detail required, time frame, budgets, etc. at the proposal stage. Planning and preparing customer special cutting demonstrations. Detailed in depth NC control & CAM system demonstrations. Support in answering all telephone enquiries. Participate in all work carried out in the showroom. Planning of machine demonstrations showcasing the latest technology and partners / supplier technology. Planning and proving demonstrations for shows & running of shows (national & international). Support as required with providing program training courses for customers. Ability to manage and prioritise tasks. Identify new technology, relating to the machine, options and local supply including work holding, programming CAD/CAM, Automation, in process measuring systems etc. Visit customers as required to give technical assistance to Sales & Service Deal with difficult situations in a professional manner. Uses own experience and initiative, to bring to a successful conclusion. Requirements: Broad CNC machining experience Knowledge of machine technology and CAD/CAM systems Strong problem-solving ability, together with a flexible approach to a varied workload. An engineering qualification to HNC/HND level desirable but not essential. Completed a Level 3 engineering apprenticeship Benefits: Company car (EV), mobile phone and laptop will all be provided. Pension & Private Health Care Overtime based role and allowances