Job summary Band 4 Breast Macmillan Cancer Support Worker This role will provide support to the metastatic breast cancer team 2 days a week and the primary breast team 3 days a week. We are looking to recruit a Cancer Support Workers to join our breast cancer specialist nursing team at the Royal Berkshire Hospital. We strive to provide excellent quality cancer and holistic care to all of our patients, and our friendly team of Cancer Support Workers play a key part in this. You will work under the supervision of registered nurses, providing patients and carers with general information and support about cancer related issues and cancer services. You will also assist the team with administrative duties helping to ensure the safe and timely follow up of patients who are undergoing surveillance after cancer treatment. Training will be provided by the Royal Berkshire Hospital and the working environment is friendly and supportive. An informal visit and/or phone call is strongly recommended in order to research the post and the team. Main duties of the job This post provides administrative duties and support to the Clinical Nurse Specialists. A key aspect of the role involves daily and direct (e.g. face to face and telephone) communication with patients, relatives, carers, and other health and social care professionals. You will work closely with other Cancer Support Workers to track patients on surveillance using a variety of systems and will assist in the administration of nurse led clinics. You will have excellent communication and organisational skills, and work well within a small team. Although each post will be to support a specific cancer team you may be asked to support other teams at times and the Cancer Support Workers also act as department fire wardens on a rota basis. About us Reading sits on the river Thames and is served by great road and rail links to London, Oxford and Southampton. With excellent leisure and shopping facilities, and a thriving cultural scene, Reading is a wonderful place to live, work and play and provides excellent facilities for families, including some of the best state and private schools in the UK. The CQC recently rated the care provided by the Royal Berkshire NHS Foundation Trust as Good. Our CARE values: C ompassionate, A spirational, R esourceful, E xcellent, reflect the type of Trust we aspire to be and you can join our dedicated and talented team to make this happen. Date posted 23 October 2024 Pay scheme Agenda for change Band Band 4 Salary £26,530 to £29,114 a year per annum Contract Permanent Working pattern Full-time Reference number 193-6673823PCG Job locations Royal Berkshire Hospital London Road Reading RG1 5AN Job description Job responsibilities Under the guidance and supervision of a registered practitioner, the support worker helps co-ordinate care by providing a single point of access, including: Rapid re-entry into the system for those people identified as having urgent or specialist needs, providing general information and support about cancer and cancer services. By supporting independence and self management the role enables people to navigate the health and social care system and make choices that are best for their cancer and their lifestyle. The information you will provide and communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity. Please refer to the attached Job Description & Person Specification for further details. Job description Job responsibilities Under the guidance and supervision of a registered practitioner, the support worker helps co-ordinate care by providing a single point of access, including: Rapid re-entry into the system for those people identified as having urgent or specialist needs, providing general information and support about cancer and cancer services. By supporting independence and self management the role enables people to navigate the health and social care system and make choices that are best for their cancer and their lifestyle. The information you will provide and communication required is sensitive due to the nature of cancer. Communication in this context requires a high degree of empathy, understanding, diplomacy, honesty and integrity. Please refer to the attached Job Description & Person Specification for further details. Person Specification Education / Qualifications Essential GCSE English Language and Mathematics (Grades A-C) or equivalent Desirable NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses Experience Essential Relevant administrative and organisational skills Desirable Relevant health or social care experience at AfC Band 3 or equivalent Experience of multiprofessional working Experience of working with people diagnosed with cancer Person Specification Education / Qualifications Essential GCSE English Language and Mathematics (Grades A-C) or equivalent Desirable NVQ4 or NVQ3 plus additional training to diploma level equivalent, or equivalent through short courses Experience Essential Relevant administrative and organisational skills Desirable Relevant health or social care experience at AfC Band 3 or equivalent Experience of multiprofessional working Experience of working with people diagnosed with cancer Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Royal Berkshire NHS Foundation Trust Address Royal Berkshire Hospital London Road Reading RG1 5AN Employer's website https://www.royalberkshire.nhs.uk/ (Opens in a new tab)