Here at CarFinance 247, we currently have a fantastic opportunity available for Customer Support Executive to join our vibrant Sales Support team within our Dealer Team! As a Customer Support Executive, you will be responsible for ensuring our customers receive a seamless journey when finalising their perfect car purchase.
Our friendly Customer Support Executives are responsible for managing a client base daily, this role involves handling a mixture of heavy administration duties such as checking/verifying of documents and making outbound calls to our customers where necessary, as well as helping our customers at the end of the customer journey who need support completing their finance documents and/or understanding their finance agreements.
There is also the opportunity to earn additional commission through the sale of our breakdown and warranty services to our customers. Full training will be provided, and no sales experience is necessary!
Hours are full time, 37.5 hours per week. Mon-Fri shifts are between the hours of 9am-7pm. 2 in 4 Saturdays on a rotating basis, 9am-5:30pm and 1 in 4 Sundays on a rotating basis.
Responsibilities Include
1. Managing a client base and working alongside our Customer Account Managers to help provide a seamless journey for our customers.
2. Providing the link between the sales team and other internal teams, ensuring a smooth process for our customers.
3. Assisting with all pre & p...