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Key Duties
1. Provide remote services to patients that are registered with the Hub.
2. Provide information and support to patients on the following:
1. Medicines Information - General advice requests
2. Pharmaceutical advice
3. Repeat Prescriptions
3. Provide support to our primary care sites and assist with prescribing and high-risk drug management audits as service requirement.
4. Use critical thinking and effective communication skills to assess accurately the caller's needs (establish the level of information required, their existing level of knowledge and other issues including social, cultural and economic factors).
5. Prescribe appropriately for patients requiring urgent prescriptions using access to summary care record information to ensure accurate re-prescribing.
6. Communicate information and pharmaceutical advice to callers in a clear and understandable manner, adapted to the needs of the individual.
7. Identify and appropriately action clinical risks for health and medicines queries in line with professional responsibility.
8. Identify child and adult protection issues arising from health and medicines information calls, and action these in line with protocols.
9. Record in a timely manner a true and accurate record of the information and advice given, and to complete an electronic record of the call event using the appropriate clinical system.
10. Actively access specialist information by using electronic databases, BNF etc., ensuring accurate advice is given at all times.
11. Actively communicate with colleagues to assist service delivery.
Package and Benefits
1. NHS Contract
2. Hub working/hybrid working
3. Salary open to negotiation up to £48,000 per annum
4. Full time
Key Skills, Qualifications and Client Requirements
1. Registered with the General Pharmaceutical Council (GPhC).
2. Is a Non-Medical Prescriber.
3. Successful completion of CPPE General practice pharmacist pathway.
4. Will maintain professional and clinical competence through mechanisms of continuing professional development.
5. Extensive experience of working within a primary care setting.
6. Able to provide patient care through both face to face and remote consultations.
7. Able to effectively manage workload and support our services with Pharmacy related tasks.
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