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Our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high-quality, exciting 5-star products that make life easier. We thrive on passion and innovation and are looking for great people, with great ideas, who want to build the next big thing and develop while they do.
Leeds / Hybrid - Tues/Wed/Thurs office based (Thope Park, LS15)
Team Leader, Order Management
As a Team Leader in our Order Management team, you will be responsible for supporting the team in overseeing the successful delivery of sales orders to meet SharkNinja clients’ expectations, provide customer service to our retailers and internal stakeholders as well as perform general administrative tasks. You will be interfacing with freight providers, 3PL providers, and various clients. The successful candidate will maximise customer service levels, while driving reduction in lead-times and operating costs.
Here are some of the EXCITING things you’ll get to do (RESPONSIBILITIES):
* The Team Lead will oversee the release of sales orders from various customers to 3PL’s, ensuring deliveries to retailers are correctly received and invoiced.
* Recording and Tracking and Reporting on order status
* Ensure all orders are released on time to 3PL’s
* Validate inventory availability and allocation
* Monitoring and resolving any system discrepancy and errors
* Coordinate and monitor supply chain operations
* Overseeing successful processing of purchase and sales orders
* Communicate with suppliers, retailers, customers
* Assist in planning and tracking shipments according to customer requirements
* Prepare accurate reports for management
* Assist in facilitating the shipping of products from one destination to another
* Take steps to avoid delays or quality issues
* Overseeing and maintain system accuracy on rework/work orders
* Support OM team with issues
* 1:1 with team members
Some of the skills and experience you’ll bring:
* Previous Logistics experience is required
* Drive, ambition and enthusiasm to deliver results and progress within the organisation
* Ability to work in a fast-paced, deadline driven environment
* Resourceful, well organized, highly dependable, efficient and detail oriented with ability to take ownership, drive results, and manage projects to completion
* High energy level with ability to multitask and open to changing direction
* A willingness to learn and adjust with the ever-changing demands of a fast-moving business environment
* Good organizational and coordination abilities and ability to multi-task
* Strong attention to details
* Excellent communication and interpersonal skills
* Computer literacy: Excel, Outlook, Word, ERP systems
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At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
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