Job Advert The HR Booth are delighted to be recruiting for an Outbound Sales Representative, on behalf of Pitreavie Packaging Ltd It is Pitreavie Packaging’s mission to be at the forefront of the market, continually solving real problems for customers with innovative and effective solutions through every stage - initial design concept, development, prototyping and manufacture. Their people, their knowledge, their technology, and their customer service levels are key to the business and are what makes them stand out from competitors. We have an exciting opportunity for an experienced Outbound Sales Professional, to join the Cumbernauld team. The role is full time 37.5 hours a week on a permanent contract, working Monday-Friday. This role will play a key part within the team, being responsible for proactively driving orders of Pitreavie’s full range of packaging products within an existing customer base in addition to prospecting for new business. Key Role Accountabilities: Outbound calling on both prospects and current customers to present our product and service offering (cross selling opportunity) to secure new business Gap analysis of customer purchases to identify and target new business Creation and proactive follow-up of quotes within the agreed timescales Using CRM (Hubspot) to drive and record activity to maximise customer contact and the conversion process Taking inbound calls and emails from customers, building relationships and responding to any customer enquiry in a timely manner Daily processing of customer orders / order acknowledgment response within the agreed timescales Liaise with internal stakeholders and wider business teams as required Update stock levels and report figures to customers Knowledge, Skills and Experience: Outbound Proactive Calling Background Managing Customer Relationships to maximise sales opportunities Ability to present the benefits of a product range and match it to customer needs Time management, ability to prioritise workload Proficient in all IT applications: Word, Excel etc. Experience of packaging and associated consumables (preferred but not essential) Full system and product training will be provided. P ersonal Attributes: Strong Interpersonal Skills Positive Attitude and Drive Attention to Detail Team Player Keen to Learn Problem Solving Organisational Skills Adaptability Key Performance Indicators (KPIs): Sales Sales Orders Processed Quotes secured and conversion percentage Employee Be nefits: 6 weeks/30 Days Holiday from Day 1 (increasing to 34 with Length of Service) Ability to Purchase and Sell Holidays 3 Times Life Assurance Employee Assistance Programme Cycle2Work Scheme Refer a Friend Scheme worth £1000 per referral Retail discounts offered through Caboodle Health and wellbeing initiatives, including free flu vaccines Support local charities